G市国规委行政流程再造研究
发布时间：2019-03-06 15:24
【摘要】：我国正在大力推进行政管理体制改革,目标是精简机构,减少重复职能,提高行政效率。以往,政府在推行行政机构改革时,一般运用治标不治本的增加机构设置和人员配置、重复开发信息系统等手段来解决,没有运用科学的管理学理论进行指导,导致机构改革效果不理想,行政效率没有得到切实提高。本文以G市在机构改革中对国土资源和规划部门进行合并为例子,研究如何通过对合并后的国土资源和规划委进行流程再造,科学、有效的提高行政效率。本文的内容主要运用了1990年由美国哈佛大学博士迈克哈默提出的流程再造理论,运用5W2H提问法、ECRS分析法等研究方法。首先对G市国土资源和规划部门流程现状进行描述,随后对流程存在问题进行分析,结合查找出的问题,通过战略分析——价值链分析——流程再造的方法进行流程体系规划。合并前G市的国土资源和规划部门共有23个内设处室、51项业务流程、涉及230个流程环节,本文通过运用以上方法理论,提出了流程再造的模型,模型共有13个部门、44项流程,涉及197个流程环节;比再造前精简了10个部门,减少了33个流程环节、7项流程。通过该案例研究,本文提供了在行政管理实践中运用管理学理论的可行途径和思路、技巧,展示了将管理学理论运用在行政管理中的必要性。
[Abstract]:China is vigorously promoting the reform of the administrative management system, the goal is to streamline institutions, reduce duplication of functions, and improve administrative efficiency. In the past, when the government carried out the reform of the administrative structure, it generally used the means of increasing the establishment of institutions and staffing and repeatedly developing information systems to solve the problem, but did not apply scientific management theory to guide it. As a result, the effect of institutional reform is not satisfactory, and the administrative efficiency has not been effectively improved. Taking the merger of land resources and planning departments in G city as an example, this paper studies how to improve the administrative efficiency by reengineering the process of land resources and planning committee after the merger. The content of this article is mainly used in 1990 by Harvard University Ph.D. Mike? Hammer put forward the theory of process reengineering, using the 5W2H question method, ECRS analysis and other research methods. This paper first describes the current situation of the process of the land resources and planning departments in G city, and then analyzes the problems existing in the process. Combined with the problems found out, the process system planning is carried out through the method of strategic analysis-value chain analysis-process reengineering. Before the merger, there were 23 internal offices and 51 business processes in the land resources and planning department of G city, involving 230 process links. This paper puts forward a process reengineering model based on the above-mentioned method theory, and the model consists of 13 departments. 44 processes involving 197 processes; Compared with the pre-re-engineering 10 departments, reduced 33 process links, 7 processes. Through this case study, this paper provides feasible ways and ideas and skills of applying management theory in the practice of administration management, and shows the necessity of applying management theory in administration management.
【学位授予单位】：暨南大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F205;D630
本文编号：2435643
[Abstract]:China is vigorously promoting the reform of the administrative management system, the goal is to streamline institutions, reduce duplication of functions, and improve administrative efficiency. In the past, when the government carried out the reform of the administrative structure, it generally used the means of increasing the establishment of institutions and staffing and repeatedly developing information systems to solve the problem, but did not apply scientific management theory to guide it. As a result, the effect of institutional reform is not satisfactory, and the administrative efficiency has not been effectively improved. Taking the merger of land resources and planning departments in G city as an example, this paper studies how to improve the administrative efficiency by reengineering the process of land resources and planning committee after the merger. The content of this article is mainly used in 1990 by Harvard University Ph.D. Mike? Hammer put forward the theory of process reengineering, using the 5W2H question method, ECRS analysis and other research methods. This paper first describes the current situation of the process of the land resources and planning departments in G city, and then analyzes the problems existing in the process. Combined with the problems found out, the process system planning is carried out through the method of strategic analysis-value chain analysis-process reengineering. Before the merger, there were 23 internal offices and 51 business processes in the land resources and planning department of G city, involving 230 process links. This paper puts forward a process reengineering model based on the above-mentioned method theory, and the model consists of 13 departments. 44 processes involving 197 processes; Compared with the pre-re-engineering 10 departments, reduced 33 process links, 7 processes. Through this case study, this paper provides feasible ways and ideas and skills of applying management theory in the practice of administration management, and shows the necessity of applying management theory in administration management.
【学位授予单位】：暨南大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F205;D630
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