社会公众监督视角下公益组织绩效评价体系研究

发布时间：2019-03-13 15:11

【摘要】：最近几年来，随着我国社会的不断发展，社会地位的不断提高，我国的公益组织在社会发展过程中持续改进，对促进社会进步有了明显的成果。然而随着近些年某明星诈捐门事件及“郭美美事件”等一系列丑闻的发生，这对公益组织的可信度是一个很大的挑战。公益组织也揭示了一些问题，公信力受到强大的冲击。因此，怎样有效地提高公益组织的公信力，这个问题是迫切需要解决的。本文旨在社会公众的监督视角下确立一套科学可行的公益组织绩效评价指标体系，有利于帮助公益组织发现不足，有利于对公益组织的公信力重塑补救，有利于对公益组织进行有效评价，有利于使公益组织走向健康、快速发展的道路。本篇论文从对公益组织及其绩效评价的基本概念着手，深入介绍了我国公益组织发展及其绩效评价的现状，，以及我国公益组织绩效评价存在问题的具体表现。同时在现状的基础上，比较全面地分析公益组织绩效评价存在问题的主要原因，进而建立一套科学、合理、完善的绩效评价指标体系，在已有维度的基础上又增加了两个具有针对性的诚信和公开透明维度，并运用模糊综合分析法对其分析评价。根据已构建的指标评价体系，结合中国红十字这一案例，以其为研究对象进行调查收集相关的数据资料，并收集整理的数据进行深入分析，从各个指标维度入手，考核评价中国红十字会的绩效，最后对比分析每一个指标维度的得分情况。同时借鉴一些其他国家基金会建设的成功经验，分析得出红十字会诚信和公开透明这两个指标绩效相对较弱，同时针对较弱的指标提出相应的建议和策略，以便更好更有效地提高自身的不足，来重塑和提升中国红十字会的公信力。
[Abstract]:In recent years, with the continuous development of our society and the continuous improvement of the social status, the public welfare organizations in our country continue to improve in the process of social development, which has made obvious achievements in promoting social progress. However, with the occurrence of a series of scandals, such as the fraud of a star donor and the Guo Meimei incident in recent years, it is a great challenge to the credibility of the public welfare organizations. Public welfare organizations have also revealed a number of problems, the credibility of the strong impact. Therefore, how to effectively improve the credibility of public welfare organizations, this problem is urgently needed to be resolved. The aim of this paper is to establish a scientific and feasible index system for evaluating the performance of public welfare organizations from the angle of supervision of the public, which is helpful to help the public welfare organizations to find out the deficiencies and to rebuild and remedy the credibility of the public welfare organizations. It is conducive to the effective evaluation of public welfare organizations and to the road of healthy and rapid development of public welfare organizations. This paper starts with the basic concept of the public welfare organization and its performance evaluation, and introduces the present situation of the development and performance evaluation of the public welfare organization in China, as well as the concrete manifestation of the problems existing in the performance evaluation of the public welfare organization in our country. At the same time, on the basis of the present situation, this paper analyzes the main reasons of the problems existing in the performance evaluation of public welfare organizations, and then establishes a set of scientific, reasonable and perfect index system of performance evaluation. On the basis of the existing dimensions, two more targeted dimensions of good faith and open transparency are added, and the fuzzy comprehensive analysis method is used to analyze and evaluate them. According to the index evaluation system that has been constructed, combined with the case of the Red Cross of China, this paper investigates and collects the relevant data, and collects and collates the data for in-depth analysis, starting from the dimensions of each index. Assess and evaluate the performance of the Red Cross Society of China, and finally compare and analyze the score of each index dimension. At the same time, drawing lessons from the successful experience of the foundation construction in some other countries, the paper draws a conclusion that the two indicators of Red Cross honesty and openness are relatively weak in performance, and at the same time put forward corresponding suggestions and strategies for the weaker indicators. In order to better and more effective improvement of their own shortcomings, to restore and enhance the credibility of the Red Cross Society of China.
【学位授予单位】：哈尔滨理工大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D632.9

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