基层公务员职业倦怠问题与对策研究
发布时间：2019-03-20 11:17
【摘要】：现代人在全球化程度不断提高的大背景下,不断地改进学习、工作以及生活方式,去适应高节奏高竞争的现代化。与此同时压力也与日俱增。职业倦怠在众多的现代社会的通病中引起了更多的关注。据中国人力资源网发布的《中国职场人士工作倦怠现状调查报告》显示,公务员的职业倦怠在整个被调查行业中属于名列前茅。又有统计显示公务员的离职率低于百分之零点五,较高的倦怠与较低的离职是当前的一个矛盾,这也是造成公务员内部效率低下的一个重要原因。因此缓解公务员职业倦怠迫在眉睫,如何有效的改变这一现象是值得我们思考的话题。本文以调查问卷及结构化访谈的形式由小及大,分析我国基层公务员职业倦怠的现状,深入分析基层公务员职业倦怠原因并提出改善职业倦怠的方法,为推动我国基层公务员队伍健康发展尽绵薄之力。本论文具体由以下五部分构成:第一章绪论。笔者在绪论中阐述了我国基层公务员职业倦怠的背景及研究意义、国内外研究现状、研究的框架路线图、研究方法以及主要创新点与不足之处。第二章我国基层公务员职业倦怠的理论基础。首先,分析了公务员与基层公务员概念、职业倦怠的概念;其次,比较分析了职业倦怠与压力的区别;最后解释了相关理论:双因素理论、资源保存理论、工作匹配理论。第三章莱芜市基层法院公务员职业倦怠现状研究。本部分是以莱芜市基层法院公务员为例,选取部分公务员开展深度访谈和问卷调查,从基层法院公务员性别、年龄、学历、工作年限、职务、级别六个方面进行综合分析,概括出莱芜市基层法院公务员职业倦怠现状。第四章分析基层公务员职业倦怠的原因。以文献资料和结构化访谈的内容作为依据,从三个主要方面:个体层面、组织层面、社会层面来分析基层公务员职业倦怠的原因。第五章在深入分析基层公务员职业倦怠的基础上,有针对性地提出个体层面、组织层面、社会层面可以缓解基层公务员职业倦怠的对策。
[Abstract]:Under the background of increasing globalization, modern people constantly improve their study, work and lifestyle to adapt to the high-rhythm and high-competition modernization. At the same time, the pressure is increasing. Job burnout has aroused more and more attention in many common diseases of modern society. According to the Survey of Job Burnout status of Chinese Workers published by China Human Resources Network, the job burnout of civil servants ranks among the highest in the whole industry investigated, according to the survey report on the status of job burnout of Chinese professionals published by China Human Resources Network. Statistics also show that the turnover rate of civil servants is less than 0.5%, the higher burnout and lower turnover is a contradiction at present, which is also an important reason for the internal inefficiency of civil servants. Therefore, it is urgent to alleviate civil servants' job burnout. How to effectively change this phenomenon is a topic worthy of our thinking. In the form of questionnaire and structured interview, this paper analyzes the current situation of job burnout of grass-roots civil servants in China, deeply analyzes the causes of job burnout of grass-roots civil servants, and puts forward some methods to improve job burnout. In order to promote the healthy development of the grass-roots civil servants in China. This paper is composed of the following five parts: the first chapter is introduction. In the introduction, the author expounds the background and research significance of the burnout of grass-roots civil servants in our country, the present research situation at home and abroad, the framework road map of the research, the research methods, and the main innovations and shortcomings. The second chapter is the theoretical basis of job burnout of grass-roots civil servants in China. First, the concept of civil servants and grass-roots civil servants, the concept of job burnout; secondly, a comparative analysis of the differences between job burnout and stress; finally explained the relevant theories: two-factor theory, resource preservation theory, job matching theory. The third chapter of Laiwu City grass-roots court civil servants burnout status quo. This part takes the civil servant of Laiwu City grass-roots court as an example, selects some civil servants to carry out in-depth interview and questionnaire survey, carries on the comprehensive analysis from the grass-roots court civil servant gender, the age, the academic background, the working year, the position, the rank six aspects, carries on the comprehensive analysis. Summarizes the Laiwu City grass-roots court civil servants burnout status quo. The fourth chapter analyzes the causes of job burnout of grass-roots civil servants. Based on the literature and the contents of structured interviews, this paper analyzes the causes of job burnout of grass-roots civil servants in three main aspects: individual level, organization level and social level. In the fifth chapter, on the basis of in-depth analysis of grass-roots civil servants' job burnout, the countermeasures of individual level, organization level and social level can alleviate the job burnout of grass-roots civil servants.
【学位授予单位】：东北财经大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：D630.3
[Abstract]:Under the background of increasing globalization, modern people constantly improve their study, work and lifestyle to adapt to the high-rhythm and high-competition modernization. At the same time, the pressure is increasing. Job burnout has aroused more and more attention in many common diseases of modern society. According to the Survey of Job Burnout status of Chinese Workers published by China Human Resources Network, the job burnout of civil servants ranks among the highest in the whole industry investigated, according to the survey report on the status of job burnout of Chinese professionals published by China Human Resources Network. Statistics also show that the turnover rate of civil servants is less than 0.5%, the higher burnout and lower turnover is a contradiction at present, which is also an important reason for the internal inefficiency of civil servants. Therefore, it is urgent to alleviate civil servants' job burnout. How to effectively change this phenomenon is a topic worthy of our thinking. In the form of questionnaire and structured interview, this paper analyzes the current situation of job burnout of grass-roots civil servants in China, deeply analyzes the causes of job burnout of grass-roots civil servants, and puts forward some methods to improve job burnout. In order to promote the healthy development of the grass-roots civil servants in China. This paper is composed of the following five parts: the first chapter is introduction. In the introduction, the author expounds the background and research significance of the burnout of grass-roots civil servants in our country, the present research situation at home and abroad, the framework road map of the research, the research methods, and the main innovations and shortcomings. The second chapter is the theoretical basis of job burnout of grass-roots civil servants in China. First, the concept of civil servants and grass-roots civil servants, the concept of job burnout; secondly, a comparative analysis of the differences between job burnout and stress; finally explained the relevant theories: two-factor theory, resource preservation theory, job matching theory. The third chapter of Laiwu City grass-roots court civil servants burnout status quo. This part takes the civil servant of Laiwu City grass-roots court as an example, selects some civil servants to carry out in-depth interview and questionnaire survey, carries on the comprehensive analysis from the grass-roots court civil servant gender, the age, the academic background, the working year, the position, the rank six aspects, carries on the comprehensive analysis. Summarizes the Laiwu City grass-roots court civil servants burnout status quo. The fourth chapter analyzes the causes of job burnout of grass-roots civil servants. Based on the literature and the contents of structured interviews, this paper analyzes the causes of job burnout of grass-roots civil servants in three main aspects: individual level, organization level and social level. In the fifth chapter, on the basis of in-depth analysis of grass-roots civil servants' job burnout, the countermeasures of individual level, organization level and social level can alleviate the job burnout of grass-roots civil servants.
【学位授予单位】：东北财经大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：D630.3
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