在线学习者满意度影响因素:直播情境与录播情境比较

发布时间：2018-05-16 15:56

本文选题：直播情境 + 录播情境　；参考：《开放教育研究》2017年04期

【摘要】：满意度是学习者对学习目标在学习过程中得以实现的满意程度,是一种主观评价,受多种因素影响。随着技术的发展,在线学习衍生出不同的情境。本研究基于教育传播的视角将在线学习情境分为直播情境与录播情境两种,从教师、学生、技术三方面来构建满意度影响因素模型;采用问卷调查法收集数据,利用Smart PLS和SPSS软件对数据进行处理从而对已建构的理论模型进行验证与分析,并探讨学习者在不同情境下对各维度感知的差异性。结果表明:录播情境中在线学习平台的质量对学习者的满意度没有直接影响,学习者感知的教师专业知识间接影响他们的满意度,教师的专业知识和支持是影响他们感知成就目标和满意度的主要影响因素;直播模式中教师的专业知识和支持对满意度的影响显著,社会能力和认知动机因素也对学习者的满意度有一定的影响。
[Abstract]:Satisfaction is the degree of satisfaction that learners can achieve in the process of learning, and it is a subjective evaluation, which is influenced by many factors. With the development of technology, online learning gives rise to different situations. Based on the perspective of educational communication, this study divides online learning situations into live and video situations, and constructs a satisfaction factor model from three aspects: teachers, students, and technology, and collects data by questionnaire. The data are processed by Smart PLS and SPSS software to verify and analyze the theoretical model, and the differences of learners' perception of each dimension in different situations are discussed. The results show that the quality of the online learning platform has no direct effect on the learners' satisfaction, and the teachers' professional knowledge indirectly affects their satisfaction. Teachers' professional knowledge and support are the main factors that affect their perceived achievement goals and satisfaction; in the live broadcast mode, teachers' professional knowledge and support have a significant impact on satisfaction. Social ability and cognitive motivation factors also have a certain impact on learners' satisfaction.
【作者单位】：华中师范大学教育信息技术学院;长沙师范学院电子与信息工程系;
【基金】：教育部中国移动基金项目“师范生信息化教学能力标准与培养模式实证研究”(MCM20150 607) 湖南省自然科学基金项目(面上项目)“高等学校内部质量管理成熟度评价研究”(2017JJ2283) 湖南省社会科学成果评审委员会项目“区域内优质教育资源共享机制及实证研究”(XSP17YBZC188)
【分类号】：G434

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