控制与信任协同对建设项目管理绩效影响研究

发布时间：2017-12-26 18:16

本文关键词：控制与信任协同对建设项目管理绩效影响研究　出处：《天津大学》2016年博士论文　论文类型：学位论文

【摘要】：近年来,控制与信任两变量对项目管理绩效的影响受到了国内外研究人员的关注与重视。然而在实践中,还需要考虑控制与信任协同对项目组织——一种临时性契约组织中的工作绩效改善的作用。在公共项目治理框架中,发包人-承包人之间以契约为纽带建立了控制与被控制关系,但在风险不确定性、信息非对称性以及信息不完全性的假设下,使得控制并不能有效抑制合同履约过程中的机会主义行为以及道德风险。已有研究显示,发包人与承包人之间良好的信任以及合作关系将对项目绩效水平的提高起到积极作用。同时建立长期的信任合作关系仍然需要一定控制手段的介入,以实现项目治理的良性发展。倘若不能厘清控制与信任的协同关系,将会造成盲从信任或控制,由此导致信任或控制对项目治理绩效的作用无法达到最优水平。因此,本文将针对上述问题,采用问卷调查、文献研究、实证分析和理论推演等方法探究控制、信任协同作用下对项目管理绩效之间的关系。具体内容如下:首先,对已有关于控制、信任以及项目管理绩效改善的研究成果进行整理分析,梳理现阶段国内外关于信任、控制以及项目管理绩效之间关系的研究成果,一方面进一步明确了本研究的理论基础,另一方面为本研究相关理论假设的提出提供相关文献支持。其次,基于项目治理理论,具体分析了控制与信任的文献研究成果,并梳理了二者对项目管理绩效改善的影响机制,构筑了公共工程项目中发包人-承包人之间控制、信任以及两者协同对项目管理绩效改善的关联模型,提出了本文研究的理论假设。再次,基于文献分析与理论演绎,结合专家访谈和小组讨论,对项目组织中控制、信任以及两者协同对工程项目管理绩效影响问题进行了实地调研与访谈,并集合以往研究文献建立了对应的测量量表。通过问卷调查对测量量表的分析,进行信度与效度的检验。最后,利用结构方程模型,分析和整理收集了154个有效样本数据,综合检验了文中提出的研究假设,揭示项目中发包人-承包人之间控制、信任以及两者协同下对项目管理绩效的影响作用机理。
[Abstract]:In recent years, the influence of two variables on the performance of project management has attracted the attention of researchers both at home and abroad. In practice, however, it is necessary to consider the role of control and trust synergy in the performance improvement of the project organization, a temporary contract organization. In the public project governance framework, the employer and the contractor in the contract as a link between the established control and control relationship, but at the risk of uncertainty, information asymmetry and incomplete information under the assumption that the control can not effectively restrain the opportunism behavior in the process of contract and moral hazard. Research has shown that the good trust between the contractor and the contractor will play a positive role in improving the performance level of the project. At the same time, the establishment of long-term trust cooperation relationship still needs a certain control means to intervene, in order to achieve the benign development of project management. If we cannot clarify the synergy relationship between control and trust, we will cause blind obedience, trust or control, which leads to the failure of trust or control to achieve the best level of project governance performance. Therefore, in view of the above problems, we will use questionnaires, literature research, empirical analysis and theoretical deduction to explore the relationship between project management performance under the synergy of control and trust. The specific contents are as follows: firstly, analyze the existing trust and control, on the improvement of the performance of project management research, combing the present stage about the relationship between trust and control and project management performance of the domestic and foreign research results, on the one hand, to further clarify the theoretical basis of this study, on the other hand, in order to provide literature support this study theory hypothesis. Secondly, based on the theory of project management, analyzes the research of control and trust, and analyzes the influence mechanism of the two project management performance, build a public project contract between the contractor - control, trust and the combination of the two pipe association model performance improvement of project management, put forward the theoretical assumptions this study. Again, based on literature analysis and theory deduction, combined with expert interviews and group discussions on the project organization control, trust and the combination of the two effects of the project management performance for on-the-spot investigation and interview, and a collection of previous research literature established measurement table. The reliability and validity were tested by the questionnaire survey on the measurement scale. Finally, we use structural equation modeling to analyze and collect 154 effective sample data, comprehensively examine the research hypotheses put forward in the paper, reveal the influence mechanism of control, trust and synergy between project owners and contractors on project management performance.
【学位授予单位】：天津大学
【学位级别】：博士
【学位授予年份】：2016
【分类号】：F284

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