山东省质量管理小组活动改进研究

发布时间：2018-02-25 03:24

本文关键词： 质量管理小组活动质量改进问卷调查　出处：《山东大学》2016年硕士论文　论文类型：学位论文

【摘要】：近年来,随着整个社会对企业产品和服务质量要求的不断提高,质量改进工作在企业里占有越来越重要的地位。质量管理小组活动作为企业里面群众基础最广泛的质量改进方法,能否持续深入地开展将很大程度决定企业产品和服务质量改进的效果。因此,通过科学的方法界定影响质量管理小组活动开展的可量化的因素从而对质量管理小组活动的开展状况进行客观地、真实地分析就显得尤为必要。针对质量管理小组活动开展现状进行的评价研究,可以发现影响质量管理小组活动的因素里面哪些已经转化成了制约活动开展的问题,并根据问题产生的原因提出改进建议,从而更持续深入地开展质量管理小组活动。基于以上内容选题,本文对山东省质量管理小组活动进行了改进研究。首先是通过访谈调查法对影响山东省质量管理小组活动开展的因素进行了界定,其次通过设计并发放调查问卷,合理的选取抽样调查样本,在确保问卷反馈数据真实、有效的基础上,运用SPSS19.0对数据进行了统计和均值、标准差分析,找出现阶段制约山东省质量管理小组活动的问题,并深入剖析问题产生的原因,最后针对原因提出建立行业协会宣传发动平台、建立健全活动分配机制等五项山东省质量管理小组活动的改进方案。现阶段针对质量管理小组活动的研究较多,通过笔者查阅文献,发现多数属于质量管理小组活动课题成果方面的研究,侧重点在于提高成果的水平。少数关于活动推进开展方面的研究缺乏有力的数据分析作为支撑。通过本文的研究,有利于量化掌握山东省质量管理小组活动的开展现状,准确找出制约活动的问题,有效地改进活动开展,对多数开展质量管理小组活动的企业组织有一定的借鉴意义。
[Abstract]:In recent years, with the increasing demands of the whole society on the quality of enterprises' products and services, Quality improvement work plays an increasingly important role in enterprises. Quality management group activities are the most broad-based quality improvement methods in enterprises. The effectiveness of the improvement in the quality of the products and services of the enterprise will be determined to a large extent by whether or not it can be carried out in a sustained and in-depth manner. To objectively define, through scientific methods, the quantifiable factors that affect the conduct of the activities of the quality Management Group, Real analysis is particularly necessary. An evaluation study of the current situation of quality management team activities can find out which of the factors that affect the activities of the quality management team have been translated into problems that restrict the development of the activities. According to the causes of the problem, the author puts forward some suggestions for improvement, so as to carry out the activities of the quality management group more continuously and deeply. This article has carried on the improvement research to the Shandong Province quality management group activity. First, has carried on the definition through the interview investigation method to influence Shandong Province quality management group activity to carry on the factor, secondly has designed and distributed the questionnaire, On the basis of reasonable sampling survey sample, on the basis of ensuring the questionnaire feedback data to be true and effective, using SPSS19.0 to carry on statistics and mean value, standard deviation analysis, to find out the problem that restricts Shandong province quality management group activity in the appearing stage. And deeply analyze the causes of the problem, and finally propose the establishment of a trade association propaganda and launch platform, Establishing and perfecting the activity allocation mechanism and other five improvement schemes of Shandong quality management group activities. At this stage, there are more researches on the quality management group activities, through the author's reference to the literature, It is found that most of the studies are related to the results of the activities of the quality Management Group, with emphasis on improving the level of the results. A few studies on the promotion of activities are not supported by strong data analysis. It is helpful to grasp the current situation of quality management group activities in Shandong province, find out the problems of restricting activities, and effectively improve the development of activities, which can be used as a reference for most enterprises that carry out quality management group activities.
【学位授予单位】：山东大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：F203

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