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保险从业人员职业道德建设研究

发布时间:2018-05-08 07:46

  本文选题:保险行业 + 保险从业人员 ; 参考:《西南石油大学》2014年硕士论文


【摘要】:保险行业是我国金融行业的重要组成部分,在其高速发展下,作为保险行业形象窗口的保险从业人员的行为规范和职业道德水平,直接影响着人们对整个保险业的信任度。由于在行业快速发展中保险企业各类制度建设的滞后,尤其是对保险从业人员的职业道德建设工作重视程度不够,保险从业人员道德失范的事件时有发生。这不仅影响了保险行业的健康持续发展及在社会中的良好形象,更波动着全社会的稳定与和谐。因此,本文运用一些社会学科的综合理论,采用理论结合实际的方法,通过查阅保险行业和企业内部的从业人员职业道德建设的相关资料,对分析保险从业人员职业道德现状进行深入研究分析,从而提出如何加强保险从业人员道德建设的对策和建议作为研究课题,旨在通过理论研究指导实践工作,提升保险从业人员的职业道德水平,从而有效地促进保险企业,乃至整个保险行业的可持续性健康的发展,并且对社会带来积极效应和正能量。 本文研究内容及结论如下:首先,简要陈述本文研究的背景、研究目的和意义、研究方法以及全文的结构框架;其次,概述本文研究对象的一些基本理论,如职业、职业道德及保险业职业道德的相关概念;再次,全面分析我国保险从业人员职业道德的现状,并找出我国保险从业人员职业道德现存的问题,选用四个典型案例进行例证和阐述,由此分析出我国保险从业人员职业道德问题的成因;紧接着,针对具体问题的分析提出加强我国保险从业人员职业道德建设的相关对策。包括:重视保险行业人员职业道德教育、建立保险行业人员职业道德风险的预防机制、加强保险行业人员职业道德队伍建设等;最后,对全文进行总结,并提出未来的展望。
[Abstract]:The insurance industry is an important part of the financial industry in China. With its rapid development, the standards of conduct and professional ethics of the insurance practitioners, as a window of the image of the insurance industry, have a direct impact on people's confidence in the insurance industry as a whole. Due to the lag of the construction of various systems in insurance enterprises in the rapid development of the insurance industry, especially the insufficient attention paid to the construction of insurance practitioners' professional ethics, the incidents of insurance practitioners' moral anomie occur from time to time. This not only affects the healthy and sustainable development of the insurance industry and the good image in the society, but also fluctuates the stability and harmony of the whole society. Therefore, this paper uses some comprehensive theories of social disciplines, adopts the method of combining theory with practice, through consulting the relevant information of professional ethics construction of employees in insurance industry and enterprises. This paper makes an in-depth study and analysis on the present situation of insurance practitioners' professional ethics, and then puts forward the countermeasures and suggestions on how to strengthen the moral construction of insurance practitioners, in order to guide the practical work through theoretical research. In order to promote the sustainable and healthy development of insurance enterprises and even the whole insurance industry, it will bring positive effect and positive energy to the society. The contents and conclusions of this paper are as follows: firstly, the background, purpose and significance of the research, the research methods and the structure of the thesis are briefly stated. Secondly, some basic theories of the research object, such as occupation, are summarized. The related concepts of professional ethics and insurance professional ethics; thirdly, comprehensively analyze the current situation of insurance professional ethics in China, and find out the existing problems of insurance professional ethics in China. Four typical cases are selected to illustrate and elaborate, from which the causes of professional ethics of insurance practitioners in China are analyzed. Then, the relevant countermeasures to strengthen the construction of professional ethics of insurance practitioners in China are put forward according to the analysis of specific problems. It includes: pay attention to the professional ethics education of insurance industry personnel, establish the prevention mechanism of the insurance profession personnel professional ethics risk, strengthen the insurance profession personnel professional ethics team construction and so on; finally, carry on the summary to the full text, and put forward the prospect in the future.
【学位授予单位】:西南石油大学
【学位级别】:硕士
【学位授予年份】:2014
【分类号】:F842.3;D648.1

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