HLD酒店员工培训系统探讨与设计

  本文关键词：HLD酒店员工培训系统研究与设计，由笔耕文化传播整理发布。

HLD酒店员工培训系统探讨与设计

HLD酒店员工培训系统探讨与设计

在竞争日益激烈的酒店行业，有效的培训系统、重视员工的职业生涯发展是建立高水平的职业化队伍、提高企业竞争力的重要基础。对于即将开业参与激烈竞争的HLD酒店，“把每一位员工塑造成有用之才”，是该酒店对员工成长和发展的规划。笔者作为该酒店的人力资源经理，希望通过建立一套适合该酒店的培训系统，提高员工各方面的能力与素质，提高员工的工作绩效，建立良好的企业文化，，保证HLD酒店顺利开业和正常运行，并在市场竞争中赢得优势。而且也希望这篇论文在对HLD酒店员工培训工作的开展起到良好作用的同时，能为其他酒店同行尤其是中国人自己管理的酒店开展培训工作时提供参考。 本论文从以下几个方面进行阐述： 第一部分，阐述了HLD酒店员工培训系统研究与设计的背景与目的，及HLD酒店近况。 第二部分，综述现代培训理论与策略。 第三部分，介绍了饭店业概况及其行业特点，以及饭店业人力资源管理与培训。 第四部分，结合相关的理论知识，针对饭店开业前与开业后不同时期，对HLD酒店的培训系统进行了研究和设计，并对其培训效果分别进行了评估。 第五部分，通过对HLD酒店员工培训系统实施的效果评价，浅析浅析该培训系统的特点和不足，并提出相应的改善计划，以期对同行企业在人力资源管理中的培训工作提供借鉴和帮助。

【Abstract】 As an effective training system and taking care of employee career development are the foundation of building a first-class workforce and improving the competence a hotel. The HLD Hotel, a newborn hotel, takes ’To help every employee to be capable’ as career development plan of their employees. As the Human Resources Manager of HLD Hotel, she aims to set up a training system that adapts to the development of the hotel and through which to improve the competence and efficiency of employees, to establish the culture of the hotel and to ensure the smooth opening and operation. The author hopes that this thesis will not only be of use to HLD Hotel, but also for the hotels’ managed by our Chinese reference.This thesis states as following aspects:Part I , introduction of hotel human resources situation and the background and intention of training.Part II statement of contemporary training theory and method.Part III,introduction of hotel industry and its characteristics and hotel human resources management and training.Part IV,research and design of employee training system of HLD on the different period of the hotel opening. And appraisal of its training effect.Part V, the analysis of the disadvantage of this training system through appraisal, and provide action plans to improve. The author also hopes to provide some reference to the management of hotel industry.

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  本文关键词：HLD酒店员工培训系统研究与设计，由笔耕文化传播整理发布。