家政服务人员与雇主的双边匹配决策方法研究

发布时间：2018-02-09 23:33

本文关键词： 双边匹配家政服务满意度优化模型决策方法　出处：《东北大学》2014年硕士论文　论文类型：学位论文

【摘要】：近年来,随着中国经济的不断发展和人们对生活质量的不断追求,家政服务行业正在进入一个蓬勃发展的时期,这很大程度上满足了现代家庭在生活上的各种需求,并且对于解决就业问题也起到了积极的作用。但是随着家政服务人员和雇主数量的不断增加,需要匹配的家政服务人员和雇主的规模越来越大,依照传统的方式进行搜索匹配,势必会出现匹配效率低下、搜索成本高等问题,因此,研究家政服务人员与雇主的双边匹配问题具有重要意义。目前,关于家政服务人员与雇主双边匹配的研究很少,并且在已有不多的研究中很少考虑雇主需要服务的种类与数量以及服务时间等因素,而这些因素对于明确雇主的实际需求以及合理安排家政服务人员的工作时间具有重要意义。因此为了更好的服务于家政服务人员与雇主,同时也为了完善家政服务行业现有的匹配机制,本文从雇主具有不同数量服务需求角度人手,对具有单项服务需求和多项服务需求的双边匹配问题进行提炼,并分别给出相应的决策分析方法,这具有重要的理论意义和实用价值。本文针对家政服务人员与雇主的双边匹配决策问题进行研究,主要开展了以下两个方面的研究工作：(1)提炼具有单项服务需求的双边匹配决策问题并提出相应的决策方法。对具有单项服务需求的一对多双边匹配决策问题进行了描述,给出该问题具体的解决步骤,并根据该问题的特点和一对多双边匹配的特性,构建以家政服务人员与雇主满意度最大化为目标的优化模型。(2)提炼具有多项服务需求的多对多双边匹配决策问题并提出相应的决策方法。对具有多项服务需求的多对多双边匹配决策问题进行了描述,给出该问题具体的解决步骤,并根据该问题的特点和多对多匹配的特性,构建以家政服务人员与雇主满意度最大化与满足雇主需求服务数量最大化的多目标优化模型。本文提炼的家政服务人员与雇主的双边匹配决策问题,在家政服务行业是广泛存在且具有代表性的；提出的家政服务人员与雇主的双边匹配决策问题的研究框架,为完善家政服务行业的匹配机制提供了思路；提出的决策分析方法能够有效地解决具有单项服务需求和多项服务需求的双边匹配决策问题,并且可以进一步扩展到家政服务行业其他匹配问题。本文的研究成果对于今后进一步研究家政服务人员与雇主的双边匹配问题提供了方法与实际应用借鉴与指导。
[Abstract]:In recent years, with the continuous development of China's economy and people's constant pursuit of quality of life, the domestic service industry is entering a period of vigorous development, which to a large extent meets the needs of modern families in life. And it also plays a positive role in solving the problem of employment. But with the increasing number of domestic service personnel and employers, the scale of domestic service personnel and employers who need to match is increasing, according to the traditional way to search matching, Therefore, it is of great significance to study the bilateral matching between domestic service personnel and employers. At present, there are few researches on bilateral matching between domestic service personnel and employers. And few studies have taken into account factors such as the type and quantity of services required by employers, and the length of service. These factors are of great significance in clarifying the actual needs of the employer and arranging the working hours of the domestic service personnel. Therefore, in order to better serve the domestic service personnel and the employer, At the same time, in order to perfect the existing matching mechanism of domestic service industry, this paper refines the bilateral matching problem with individual service demand and multi-service demand from the angle of different number of service demand. It has important theoretical significance and practical value. This paper studies the bilateral matching decision-making between domestic service personnel and employers. In this paper, the following two aspects of research work are carried out: 1) to refine the bilateral matching decision making problem with single service demand and to put forward the corresponding decision making method, and to describe the one-to-many bilateral matching decision making problem with single service demand. The specific steps to solve the problem are given, and according to the characteristics of the problem and the characteristics of one-to-many bilateral matching, An optimization model with the goal of maximizing the satisfaction of domestic service personnel and employers is constructed. 2) to refine the matching decision problem with multiple service demands and to put forward the corresponding decision methods. The problem of multi-bilateral matching decision is described. The concrete steps to solve the problem are given, and according to the characteristics of the problem and many-to-many matching characteristics, A multi-objective optimization model is constructed to maximize the satisfaction of domestic workers and employers and to maximize the number of services to meet the needs of employers. This paper abstracts the bilateral matching decision problem between domestic workers and employers. It is widely existed and representative in the domestic service industry, and the research framework of the bilateral matching decision-making between the domestic service personnel and the employer provides the train of thought for perfecting the matching mechanism of the domestic service industry. The proposed decision analysis method can effectively solve the problem of bilateral matching decision with single and multiple service requirements. And it can be further extended to other matching problems in domestic service industry. The research results of this paper provide a method and practical reference and guidance for further research on bilateral matching between domestic service personnel and employers.
【学位授予单位】：东北大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F719.9

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