基于元分析的软件外包项目成功模型研究

发布时间：2018-03-13 17:17

本文选题：项目成功　切入点：软件外包　出处：《大连理工大学》2012年硕士论文　论文类型：学位论文

【摘要】：随着全球软件外包行业的快速发展,针对软件外包领域的研究也逐渐增多。在这些文献中,学者们关注最多的问题是：什么因素影响软件外包项目成功,以及这些因素如何影响项目成功。目前,大量研究对软件外包项目成功的描述缺少清晰的概念框架。此外,学者们主要从客户的角度进行研究,而关于供应商项目成功的研究却非常少。基于以上两点,本文尝试从客户和供应商双方角度去构建软件外包项目成功因变量的概念框架,并对其进行分析验证。论文首先对软件外包项目成功相关文献进行叙述性综述,通过定性分析并结合相关理论对软件外包项目成功因变量进行分类,并综合文献研究结果提出了软件外包项目成功概念模型。随后,论文使用元分析对软件外包项目进行相关关系分析。最后,论文结合元分析和结构方程建模对结构模型进行路径分析和整体拟合分析。论文对46篇文献进行叙述性综述发现软件外包项目成功由三部分组成：(ⅰ)前端变量——对项目开发过程的评价,包括知识学习和服务质量；(ⅱ)中间变量——对项目的评价,包括项目绩效(主观评价)和心理绩效(客观评价)；(ⅲ)结果变量——对组织的影响评价,包括组织绩效和关系质量,并且,这三部分之间存在着因果联系。论文进行元分析表明：前端变量(知识学习和服务质量)对结果变量(组织绩效和关系质量)的影响,中间变量(项目绩效和心理绩效)起到部分中介作用。总之,论文基于叙述性综述和元分析综述提出并验证了软件外包项目成功的结构模型。其次,由于采用较新的MESEM方法以及相关文献研究的不足,可能导致论文结果有一定的偏差。最后,论文结合软件外包项目的情境因素,提出的软件外包项目成功情境模型为未来研究指明了方向。
[Abstract]:With the rapid development of global software outsourcing industry, the research on software outsourcing field is increasing gradually. In these literatures, scholars pay more attention to the following questions: what factors affect the success of software outsourcing projects? And how these factors affect the success of the project. At present, there is a lack of clear conceptual framework for the description of the success of software outsourcing projects. In addition, scholars mainly study from the perspective of customers. Based on the above two points, this paper attempts to construct the conceptual framework of software outsourcing project success dependent variables from the point of view of both customers and suppliers, and analyze and verify it. First of all, this paper summarizes the relevant literature on software outsourcing project success, classifies the dependent variables of software outsourcing project success by qualitative analysis and combining with relevant theory. Finally, the thesis uses meta-analysis to analyze the relationship between software outsourcing projects and software outsourcing projects. In this paper, the path analysis and integral fitting analysis of the structure model are carried out based on meta-analysis and structural equation modeling. In this paper, a narrative review of 46 literature shows that the success of the software outsourcing project consists of three parts: (I) the front-end variable-the evaluation of the project development process, including the knowledge learning and the quality of service (II) intermediate variable-the evaluation of the project. Including project performance (subjective evaluation) and psychological performance (objective evaluation) outcome variables-impact evaluation on the organization, including organizational performance and relationship quality, and, A meta-analysis shows that the front-end variables (knowledge learning and quality of service) affect the outcome variables (organizational performance and relationship quality). Intermediate variables (project performance and psychological performance) play a part of intermediary role. In a word, based on narrative review and meta-analysis review, the paper proposes and verifies the successful structural model of software outsourcing project. Secondly, due to the shortcomings of using new MESEM method and related literature research, the paper proposes and verifies the structural model of software outsourcing project success based on narrative review and meta-analysis review. Finally, the successful scenario model of software outsourcing project proposed in this paper points out the direction of future research combined with the contextual factors of software outsourcing project.
【学位授予单位】：大连理工大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F416.672;F719;F224

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