郑州市服务外包产业发展研究

发布时间：2018-03-28 15:15

本文选题：服务外包　切入点：郑州市　出处：《黑龙江省社会科学院》2012年硕士论文

【摘要】：随着信息产业的高速发展和经济全球一体化进程的加快,服务外包作为一种发达国家向发展中国家服务贸易的新兴出口方式,在近几年得到了快速发展。当前,国际服务外包产业正从发达国家加速向拥有高技术水平、低劳动力成本的发展中国家转移,逐渐从国内一线发达城市向二线城市发展地区转移。加快国际服务外包产业发展,是调整产业结构、加快现代服务业发展的重要举措；是加速推进贸易发展方式转变,提高利用外资的质量与水平,提升对外开放水平的迫切需要；是拉动经济增长、创造高端就业岗位的有效方式。郑州市作为中国中部的重要城市,也应抓住有利时机,发挥自身优势,积极发展服务外包产业,为中部崛起发挥重要推动作用。本文以服务外包为研究对象,首先通过对大量文献进行梳理,考察了服务外包的概念、特点与分类,并在此基础上详细阐述了服务外包产业发展的理论机制。其次,在探讨了印度、爱尔兰等世界主要服务外包承接国发展模式之后,着重分析了北京、大连、西安等一批国内服务外包基地城市的现状及发展特点,为郑州市发展服务外包产业提供了一系列经验借鉴。结合郑州市服务外包产业发展现状,借助SW0T分析方法,从优势、劣势、机会、威胁等四个方面对郑州承接服务外包的内外部环境进行了系统剖析,依托郑州当前产业发展基础以及自身产业发展优势,提出从信息安全、家纺产品设计、动漫制作等六方面作为未来郑州服务外包重点发展领域。最后,根据郑州市相关产业发展现状,充分发挥自身优势,弥补劣势,借鉴国内外服务外包发展的成功经验,从人才培训、知识产权保护、建立中介组织、培育品牌等几个层面探讨了郑州发展服务外包产业的对策,为郑州和国内其他城市发展服务外包提供一定参考和借鉴作用。
[Abstract]:With the rapid development of information industry and the acceleration of the process of global economic integration, service outsourcing, as a new export mode of service trade from developed to developing countries, has been developing rapidly in recent years. The international service outsourcing industry is speeding up from developed countries to developing countries with high technology level and low labor cost, and is gradually shifting from domestic first-tier developed cities to second-tier cities to develop international service outsourcing industries. It is an important measure to adjust the industrial structure and speed up the development of the modern service industry; it is an urgent need to accelerate the transformation of the mode of trade development, to improve the quality and level of utilizing foreign capital, and to raise the level of opening to the outside world; and it is an urgent need to stimulate economic growth. As an important city in the central part of China, Zhengzhou should seize the favorable opportunity, give play to its own advantages, actively develop the service outsourcing industry, and play an important role in promoting the rise of the central region. This article regards the service outsourcing as the research object, firstly, through combing a large number of literature, inspected the concept, characteristics and classification of service outsourcing, and on this basis elaborated the theory mechanism of the service outsourcing industry development in detail. Secondly, After discussing the development models of major service outsourcing countries in the world, such as India and Ireland, the paper emphatically analyzes the present situation and development characteristics of some domestic service outsourcing base cities such as Beijing, Dalian and Xi'an. It provides a series of experiences for Zhengzhou City to develop service outsourcing industry. Combined with the current situation of Zhengzhou service outsourcing industry, with the help of SW0T analysis method, from the advantages, disadvantages, opportunities, This paper systematically analyzes the internal and external environment of Zhengzhou to undertake service outsourcing from four aspects such as threats. Based on Zhengzhou's current industrial development foundation and its own industrial development advantages, it puts forward the design of information security and home textile products. Animation production and other six areas as the key areas of future Zhengzhou service outsourcing development. Finally, according to the status quo of Zhengzhou related industries, give full play to their own strengths, make up for weaknesses, and learn from the successful experience of domestic and foreign service outsourcing development. This paper discusses the countermeasures of Zhengzhou's development service outsourcing industry from the aspects of talent training, intellectual property protection, establishment of intermediary organizations and cultivation of brands, and provides certain reference and reference for Zhengzhou and other cities in China.
【学位授予单位】：黑龙江省社会科学院
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F719

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