基于扎根方法的IT外包企业创新空间的研究

发布时间：2018-04-18 05:18

本文选题：建构型扎根方法 + 编码　；参考：《科学学研究》2012年04期

【摘要】：IT外包中接包方越来越多地参与创新活动,而与之相应的问题是IT外包企业如何拥有一定的创新空间。对此我们于2010年对16家IT外包公司进行走访及高层访谈,并利用建构型扎根方法对其中9家面向欧美客户提供离岸IT服务的企业的访谈文稿进行分析,对这一问题进行探索性研究。我们使用了适合于质性研究的内容分析软件NVIVO8,获得了IT外包企业创新空间的模型。本研究结果表明:拥有创新空间的IT外包企业具备以下三个能力:知识获取能力、质量控制能力、传统竞争能力。在个人影响力、与客户维持良好关系的伴随影响下,IT外包企业的知识获取能力、质量控制能力和传统竞争能力促进其沟通能力和文化交融能力的形成,再加上比客户在某些技术领域成熟的IT外包技术优势,这三者共同促进IT外包企业创新空间的形成。本研究可为IT外包企业创新空间的定量研究提供基础。
[Abstract]:In IT outsourcing, the contractor is more and more involved in innovation activities, and the corresponding problem is how IT outsourcing enterprises have a certain innovation space.In 2010, we visited 16 IT outsourcing companies and interviewed them at the senior level, and analyzed the interview papers of 9 of them providing offshore IT services to customers in Europe and the United States.Carry on the exploratory research to this problem.We use NVIVO 8, a content analysis software suitable for qualitative research, to obtain a model of innovation space for IT outsourcing enterprises.The results show that IT outsourcing enterprises with innovation space have the following three capabilities: knowledge acquisition, quality control and traditional competitiveness.Under the influence of personal influence and good relationship with customers, the knowledge acquisition ability, quality control ability and traditional competitive ability of IT outsourcing enterprises promote their communication ability and cultural blending ability.In addition, the advantages of IT outsourcing technology, which are more mature than customers in some technical fields, together promote the formation of innovation space for IT outsourcing enterprises.This study can provide the basis for the quantitative study of innovation space of IT outsourcing enterprises.
【作者单位】：西安电子科技大学经济管理学院;伦敦大学皇家霍洛威学院;布鲁内尔大学信息系统研究中心;
【基金】：国家自然科学基金资助项目(70871096) 教育部新世纪优秀人才支持计划(NCET-08-0812)
【分类号】：F719;F416.6

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