山东省承接服务外包影响因素研究

发布时间：2018-04-19 11:24

本文选题：服务外包 + 人力资本　；参考：《兰州商学院》2012年硕士论文

【摘要】：伴随着信息技术的发展和经济全球化的推进，服务外包产业链在世界范围内展开。我国现在面临经济放缓和产业结构调整的问题，而能否有效的承接来自发达国家的服务外包业务成为判断一国经济能否顺利转型的重要标志。本文从山东省发展服务外包面临的问题和独特区位优势入手，运用理论分析和实证分析相结合的方法解构山东省在发展服务外包方面面临的问题，具体分析影响山东省服务外包的因素，从而寻找到适合山东省发展服务外包的模式，提高投入资源的有效利用率。本文第一章，总结了国内外学者关于服务外包的动因、影响要素、经济效应和实证研究等方面的研究文献；第二章，为本文奠定理论基础，从经济学、管理学两个角度系统的总结了服务外包发展的理论基础；第三章，总结了中国和山东服务外包发展的现状，同时从正反两个方面描述了山东省在承接服务外包的过程拥有的优势和面临的问题；第四章，用实证的检验方法，具体的分析了各个影响因素对服务外包量的影响程度；第五章，，总结了本文的结论和尝试提出相关的政策建议。最后得出结论：从各影响因素的弹性系数来看，相对于市场规模因素，山东省更应加大科技和配套设施方面的投入。完善相关的服务外包扶持政策，为山东省服务外包的发展提供政策上的扶持。政府应积极扶持高校与企业的联合研发，培养具有扎实理论功底、熟练业务技能的人才。
[Abstract]:With the development of information technology and the advancement of economic globalization, the service outsourcing industry chain has been developed all over the world.China is now facing the problem of economic slowdown and industrial structure adjustment, and whether we can effectively undertake the service outsourcing business from developed countries has become an important symbol to judge whether a country's economy can be transformed smoothly.This paper starts with the problems and unique location advantages of development service outsourcing in Shandong Province, using the method of combining theoretical analysis and empirical analysis to deconstruct the problems faced by Shandong Province in the field of development service outsourcing.This paper analyzes the factors that affect service outsourcing in Shandong Province, and finds out the suitable mode of service outsourcing in Shandong Province, and improves the effective utilization rate of investment resources.The first chapter of this paper summarizes the domestic and foreign scholars on the motivation of service outsourcing, influencing factors, economic effects and empirical research literature, the second chapter, lay a theoretical foundation for this article, from the economics,The third chapter summarizes the current situation of service outsourcing development in China and Shandong Province.At the same time, it describes the advantages and problems in the process of service outsourcing in Shandong Province from the positive and negative aspects.The fifth chapter summarizes the conclusions of this paper and tries to put forward relevant policy recommendations.Finally, it is concluded that compared with the market scale factors, Shandong Province should increase the investment in science and technology and supporting facilities from the elastic coefficient of each influencing factor.Improve the relevant service outsourcing support policies, and provide policy support for the development of service outsourcing in Shandong Province.The government should actively support the joint research and development of universities and enterprises and train talents with solid theoretical foundation and skilled professional skills.
【学位授予单位】：兰州商学院
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F224;F719

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