基于扩张战略的SZ酒店核心人才培养体系研究

发布时间：2018-05-10 19:26

本文选题：酒店 + 扩张战略　；参考：《广西大学》2012年硕士论文

【摘要】：随着中国经济的不断增长,旅游业已经成为中国经济中重要产业之一,而酒店行业作为旅游产业中的支柱,也获得了高速发展。国内一些酒店也抓住机遇,实施扩张战略,建立连锁店,力求能够做大做强。南宁SZ酒店正是这样一家处于扩张期的企业。随着酒店扩张战略的实施,南宁SZ酒店却遭遇了人才瓶颈,尤其是核心人才缺口严重。究其原因,是该酒店在扩张时未能做好核心人才的培养工作,造成人员的断层。本文围绕酒店核心人才培养的这一论题,首先对国内外的核心人才培养研究现状进行了梳理。继而,结合作者在酒店管理中的实践经验,对南宁SZ酒店的人才培养现状进行了评述,并从酒店人才需求分析和素质分析入手,继而系统的探讨了酒店应该如何做好核心人才的培养工作,提出了核心人才培养体系的建立步骤,也对保证培养体系的顺利运作所必须的支撑体系进行了简要论述。最后,本文进一步提出了在运作该体系时,可能存在的难点以及相应对策。通过研究,本文认为酒店企业要想实施好扩张战略,必须高度重视核心人才的培养工作,通过科学手段来建立和运作核心人才培养体系。只有如此,方可保证酒店企业又快又好的发展。
[Abstract]:With the continuous growth of China's economy, tourism has become one of the important industries in the Chinese economy, and the hotel industry, as a pillar of the tourism industry, has also achieved rapid development. Some domestic hotels also seize the opportunity to implement expansion strategy, establish chain stores, and strive to be bigger and stronger. Nanning SZ Hotel is such a business in the expansion period. With the implementation of hotel expansion strategy, Nanning SZ Hotel has encountered a talent bottleneck, especially the serious shortage of core talents. The reason is that the hotel in the expansion failed to do a good job in the cultivation of core talent, resulting in personnel fault. This paper focuses on the topic of hotel core talent training, first of all, the research status of core talent training at home and abroad has been combed. Then, combined with the author's practical experience in hotel management, this paper reviews the present situation of personnel training in Nanning SZ Hotel, and starts with the analysis of hotel talent demand and quality. Then it systematically discusses how to train the core talents, puts forward the steps of establishing the training system of the core talents, and briefly discusses the necessary supporting system to ensure the smooth operation of the training system. Finally, this paper further puts forward the possible difficulties and corresponding countermeasures in the operation of the system. Through the research, this article thinks that if the hotel enterprises want to carry out the expansion strategy, they must attach great importance to the cultivation of the core talents, and establish and operate the training system of the core talents by scientific means. Only then, can guarantee the hotel enterprise fast and good development.
【学位授予单位】：广西大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F272.92;F719.2

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