ZY餐饮公司员工激励机制优化研究

发布时间：2018-09-15 06:47

【摘要】：随着餐饮企业的不断发展,人才的重要越来越被管理者们清醒地认识,他们认为“人”是企业最宝贵的财富。然而,人力资源中激励作为激发企业员工的积极性的活动,又是人力资源中最复杂,最难把握的一环。餐饮行业是典型的劳动密集型行业,人力资源的管理调配和使用具有重要意义,同时该行业又是一个人员流动频繁,离职率相对较高的行业,所以实施有效的激励机制,对留住人才特别是那些关键的员工,具有十分重要的现实意义。目前,国内研究大多是借鉴国外的激励理论和实际案例研究企业的激励问题,对于特定行业员工尤其是餐饮行业员工进行实际研究的较少,特别是就这一问题进行针对性的和定量的研究的更是相当匾乏。因此,本文以如何制定适合ZY餐饮公司的员工激励方案为研究主线,按照提出问题、分析问题、解决问题这一科学研究思路,综合运用文献资料法、理论与实践相结合等方法。论文以系统化的观点对ZY餐饮公司员工激励机制方案进行了研究,首先梳理了国外典型的员工激励理论,其次介绍了ZY餐饮公司的发展状况、组织结构以及人力资源特点,并深入分析了现行的员工激励机制中存在的问题,发现存在基层人力基本短缺与管理型人才的素质缺乏,其中包括激励制度的执行不够到位、激励标准没有阐述清楚、没有意识到激励的重要性、物质与精神激励比例失衡,形式单一、在激励过程中缺乏考核依据、公司在激励过程中缺乏沟通、奖励评估没有发挥作用、不注重员工的个人职业生涯和公司的长期发展相结合等问题,究其原因,激励的制度化不足、激励机制的措施缺乏针对性及系统性、薪酬管理机制不完善、绩效考核机制不够合理、基于激励视角的培训有待加强是其主要原因；第三,针对现行员工激励体制中存在的问题,本研究从构建有效的激励机制的基本原则、建立合理的激励机制措施、激励机制体系结构设置,其中结构设置包括建立合适的薪酬激励、建立高效的绩效考核激励、其他激励机制的设计,总得来说从这三大方面对ZY餐饮公司的激励机制进行了优化。科学合理有效的激励措施,对于建立现代企业制度、完善法人治理结构及开发配置人力资源等都具有极其重要的作用。在现代企业中,人已经成为企业发展中最为重要的因素,而一个企业能否成功地建立和实施人力资源管理,特别是激励措施,激活员工需求,使员工的努力最大化,成为当今企业是否可以长远发展和赢得竞争的关键。因此,研究激励机制问题具有非常现实的意义。
[Abstract]:With the continuous development of catering enterprises, the importance of talent is more and more recognized by managers, they think that "people" is the most valuable wealth of enterprises. However, motivation in human resources is the most complex and difficult part of human resources as an activity to stimulate the enthusiasm of employees. Catering industry is a typical labor-intensive industry, the management and use of human resources is of great significance, at the same time, the industry is a frequent turnover of personnel, relatively high turnover rate, so the implementation of an effective incentive mechanism, To retain talent, especially those key staff, has very important practical significance. At present, most of the domestic research is to draw lessons from foreign incentive theory and practical case study of the incentive problems of enterprises, for specific industry employees, especially for the catering industry employees of the actual research is less. In particular, the targeted and quantitative research on this issue is rather lacking. Therefore, this article takes how to formulate the employee incentive plan suitable for ZY catering company as the main line of study, according to the scientific research thought of raising problems, analyzing problems and solving problems, synthetically using the method of literature and materials, combining theory with practice, etc. This paper studies the incentive mechanism scheme of ZY catering company from a systematic point of view. Firstly, it combs the typical employee incentive theory abroad, and then introduces the development situation, organizational structure and human resource characteristics of ZY catering company. It also deeply analyzes the problems existing in the current employee incentive mechanism, and finds that there is a basic shortage of human resources at the grass-roots level and a lack of the quality of managerial talents, including the inadequate implementation of the incentive system, and the lack of clear explanation of the incentive standards. Not aware of the importance of incentives, the imbalance between material and spiritual incentives, a single form, lack of evaluation in the incentive process, lack of communication in the incentive process, reward evaluation did not play a role, The reasons why not paying attention to the combination of employee's personal career and long-term development of the company are the lack of systematization of incentive, the lack of pertinence and systematicness of incentive mechanism, the imperfection of salary management mechanism, and so on. Performance appraisal mechanism is not reasonable, the training based on incentive perspective is the main reason; third, in view of the existing problems in the staff incentive system, this study from the basic principles of building an effective incentive mechanism, Establishing reasonable incentive mechanism measures, setting up incentive mechanism system structure, including setting up appropriate salary incentive, establishing efficient performance appraisal incentive, designing other incentive mechanism, In general, from these three aspects of the ZY catering company incentive mechanism optimization. Scientific, reasonable and effective incentive measures play an extremely important role in the establishment of modern enterprise system, the perfection of corporate governance structure and the development and allocation of human resources. In modern enterprises, people have become the most important factor in the development of enterprises, and whether an enterprise can successfully establish and implement human resources management, especially incentive measures, to activate the needs of employees, so as to maximize the efforts of employees. It is the key to whether enterprises can develop and win the competition in the long-term. Therefore, the study of incentive mechanism has a very practical significance.
【学位授予单位】：郑州大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F272.92;F719

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