XY国际酒店员工激励方案研究

发布时间：2018-11-20 06:48

【摘要】：现代酒店企业之间的竞争归根结底是人才的竞争,如何吸引、留住并用好人才成为现代酒店不得不思考的问题。XY国际酒店应该利用企业现有资源,调整酒店内部结构,逐渐完善人力资源管理模式,建立科学有效的员工激励机制。本文以如何制定适合XY国际酒店的员工激励方案为研究主线,按照提出问题、分析问题、解决问题这一科学研究思路,综合运用文献资料法、问卷调查与统计分析法、定性与定量相结合的方法。论文以系统化的观点对XY国际酒店员工激励方案进行了研究,首先梳理了国外典型的员工激励理论,阐述了激励的概念、作用以及构建方法,并总结了对本文优化方案的启示；其次介绍了XY国际酒店的发展状况、组织结构以及人力资源特点,并深入分析了现行的员工激励体系中存在的问题,发现存在忽视对基层员工的激励、激励制度不健全、薪酬福利缺乏灵活性、培训体系不科学等问题,究其原因,激励观念落后、投入不足、员工流失率高以及缺少人本管理思想是其主要原因；第三,针对现行员工激励体系中存在的问题,本研究从优化薪酬福利结构、完善绩效考核体系、加强员工培训学习、强化职业生涯管理四个方面对现行的激励方案进行了再设计；最后,为了保障新的方案能够顺利实施,本研究提出了转变员工激励观念、做好激励方案的评价与宣传工作、加强酒店文化建设、完善相关配套制度四条保障措施。 XY国际酒店在行业内有典型的代表性,面对越来越激烈的酒店竞争局面,XY国际酒店通过加强员工激励体系建设,提高酒店内部员工满意度,使员工的利益与酒店的利益紧密地捆绑在一起,增强酒店内部员工的凝聚力与向心力,逐步使其在行业内部达到领先地位。
[Abstract]:In the final analysis, the competition among modern hotel enterprises is the competition of talents. How to attract, retain and make good use of talents has become a problem that must be considered by modern hotels. XY International Hotel should make use of the existing resources of enterprises to adjust the internal structure of hotels. Gradually improve the human resources management model, establish a scientific and effective staff incentive mechanism. This paper takes how to make the staff incentive plan suitable for XY International Hotel as the main line of study, according to the scientific research thought of raising questions, analyzing problems and solving problems, synthetically using the method of literature, questionnaire and statistical analysis. A combination of qualitative and quantitative methods. This paper studies the incentive scheme of XY International Hotel staff from a systematic point of view. Firstly, it combs the typical foreign employee incentive theory, expounds the concept, function and construction method of incentive, and summarizes the inspiration to the optimization scheme of this paper. Secondly, it introduces the development situation, organization structure and human resource characteristics of XY International Hotel, and deeply analyzes the existing problems in the current staff incentive system, and finds that the incentive system is not perfect. Lack of flexibility of salary and welfare, unscientific training system and so on, the main reasons are that the motivation concept is backward, the investment is insufficient, the staff turnover rate is high, and the lack of people-oriented management thought is the main reason; Third, in view of the existing problems in the current employee incentive system, this study focuses on optimizing the salary and welfare structure, perfecting the performance appraisal system, and strengthening the staff training and learning. Strengthen the career management of four aspects of the current incentive scheme for re-design; Finally, in order to ensure that the new scheme can be carried out smoothly, this study puts forward four measures to ensure the change of employee motivation concept, the evaluation and propaganda of incentive scheme, the strengthening of hotel culture construction and the improvement of relevant supporting system. XY International Hotel has a typical representation in the industry. In the face of more and more fierce hotel competition, XY International Hotel enhances the staff satisfaction by strengthening the construction of staff incentive system. So that the interests of the staff and the interests of the hotel are closely tied together, enhance the cohesion and centripetal force of the staff inside the hotel, and gradually make it to the leading position in the industry.
【学位授予单位】：西北大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F272.92;F719

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