主动性人格、组织创新氛围对酒店员工创新行为的影响

发布时间：2018-12-12 06:45

【摘要】：员工创新行为是影响企业创新发展的重要因素，如何结合员工自身特点，预测其创新潜能，并为其提供充分的创新支持成为学术研究的热点。对影响酒店员工创新行为的相关因素进行分析有助于企业采取针对性的措施培养员工的创新能力，并进一步预测其未来的创新行为，同时为酒店创新活动的开展提供理论依据。本研究以厦门市高星级酒店员工为调查对象，展开问卷调查，并对调查结果进行统计分析，探讨了主动性人格、组织创新氛围与酒店员工创新行为之间的关系。研究结果显示，主动性人格、组织创新氛围对酒店员工创新行为均有正向预测功能，后者的预测力较前者更强。此外，本研究引入责任行为作为中介变量，将传统研究中的隐性中介显性化，并分析责任行为与主动性人格、组织创新氛围、酒店员工创新行为之间的关系。通过研究发现，责任行为与酒店员工创新行为显著正相关，责任行为在主动性人格与酒店员工创新行为之间存在部分中介作用，在组织创新氛围与酒店员工创新行为之间也存在部分中介作用。以上述结论为依据，本研究从新员工的招聘选拔，企业环境、领导效能、任务配置、资源保障等方面提出相关建议，指出对员工日常行为特征的关注有利于企业更准确、及时地预测员工的创造力，并为酒店员工创新行为的发展提供实践性指导。
[Abstract]:Employee innovation behavior is an important factor affecting the development of enterprise innovation. How to predict the innovation potential of employees and provide them with sufficient innovation support has become a hot topic in academic research. It is helpful for enterprises to take targeted measures to cultivate employees' innovation ability, to predict their future innovation behavior, and to provide theoretical basis for the development of hotel innovation activities. In this study, the employees of high star hotels in Xiamen were investigated, and the results were statistically analyzed, and the relationship between initiative personality, organizational innovation atmosphere and innovation behavior of hotel staff was discussed. The results show that proactive personality and organizational innovation atmosphere have positive predictive function on hotel employees' innovation behavior, and the latter has stronger predictive power than the former. In addition, this study introduces the responsibility behavior as an intermediary variable, makes the recessive intermediary dominant in the traditional research, and analyzes the relationship between the responsibility behavior and the active personality, the organizational innovation atmosphere, the hotel staff innovation behavior and the relationship between the responsibility behavior and the initiative personality, the organization innovation atmosphere and the hotel staff innovation behavior. Through the research, it is found that there is a significant positive correlation between the responsibility behavior and the innovation behavior of the hotel staff, and the responsibility behavior has some intermediary role between the initiative personality and the innovation behavior of the hotel staff. There are also some intermediary roles between organizational innovation atmosphere and hotel staff innovation behavior. Based on the above conclusions, this study puts forward some suggestions from the aspects of recruitment and selection of new employees, enterprise environment, leadership effectiveness, task allocation, resource guarantee, etc., and points out that paying attention to the characteristics of employees' daily behavior is beneficial to the enterprise to be more accurate. Timely predict the creativity of the staff, and provide practical guidance for the development of innovation behavior of hotel staff.
【学位授予单位】：华侨大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F272.92;F719

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