武汉市服务外包产业竞争力研究

发布时间：2018-07-09 10:50

本文选题：服务外包 + 产业竞争力　；参考：《华中科技大学》2015年硕士论文

【摘要】：伴随着经济全球化的不断深化与信息化的不断渗透,以服务业为核心的新一轮全球产业转移浪潮推动了服务外包产业的飞速发展,这为正处于产业结构调整与优化升级的中国带来了极大的发展机遇。我国高度重视服务外包产业的发展,设立了北京、上海、深圳、广州、杭州、武汉、成都等21个服务外包示范城市,同时各级政府不断完善扶持服务外包产业发展的地方政策体系,这使得近年来我国服务外包产业得到飞速发展,取得了重大成就,目前我国已经发展成为仅次与印度的全球第二大服务外包接包国。武汉市是我国中部崛起战略的核心城市,也是中部地区服务外包产业集聚的主力城市之一,武汉市凭借其丰富的人才储备资源、相对低廉的劳动力成本、前沿的科研实力以及雄厚的经济基础促进了服务外包产业的迅速发展。本文详细阐述了武汉市服务外包产业在GEM模型框架下的六大竞争力要素的状况,然后构建服务外包竞争力指数用于武汉市服务外包产业竞争力的初步评价中,最后通过SPSS统计软件采用因子分析法将武汉市与其他19个服务外包示范城市的19个指标数据进行检验分析,最终得到武汉市与其他19个城市的服务外包产业竞争力综合得分与排名。通过实证分析得出结论:武汉市的服务外包产业竞争力在全国20个服务外包示范城市中位居第10名,处于中等水平,有着一定的上升空间和巨大的发展潜力。总体而言,武汉市在基础设施建设、吸引外资和固定投资、经济发展水平方面具有一定的优势,这在一定程度上促进了服务外包产业的发展;同时武汉市人才储备资源远远领先于其它服务外包示范城市,这为武汉市服务外包产业提供了专业化的外包人才;但单从服务外包产业以及相关产业的发展水平来看,武汉市的离岸服务外包合同额与执行额与东部沿海城市如北京、上海、杭州、深圳、广州等城市具有较大的差距,承接国际服务外包项目的吸引力与竞争力也远不如东部沿海城市。综合上述结论,本文从三个不同角度对提升武汉市服务外包产业竞争力给出了相应的建议。
[Abstract]:With the deepening of economic globalization and the continuous penetration of information, a new wave of global industrial transfer, with the service industry as the core, has promoted the rapid development of the service outsourcing industry. This is in the industrial structure adjustment and optimization and upgrading of China has brought great opportunities for development. China attaches great importance to the development of service outsourcing industry and has set up 21 service outsourcing demonstration cities such as Beijing, Shanghai, Shenzhen, Guangzhou, Hangzhou, Wuhan, Chengdu, etc. At the same time, governments at all levels have constantly improved the local policy system to support the development of service outsourcing industries. This has led to the rapid development of the service outsourcing industry in China in recent years and has made great achievements. At present, China has become the second largest outsourcing country in the world with India. Wuhan is the core city of the rising strategy of central China and one of the main cities of service outsourcing industry agglomeration in central China. With its abundant talent reserve resources, Wuhan has relatively low labor cost. The forward research strength and strong economic base promote the rapid development of service outsourcing industry. This paper expounds in detail the situation of six competitive factors of Wuhan service outsourcing industry under the framework of gem model, and then constructs the service outsourcing competitiveness index to be used in the preliminary evaluation of Wuhan service outsourcing industry competitiveness. Finally, 19 index data of Wuhan and other 19 service outsourcing demonstration cities are tested and analyzed by using SPSS statistical software. Finally, Wuhan City and the other 19 cities of service outsourcing industry competitiveness comprehensive score and ranking. Through the empirical analysis, it is concluded that the competitiveness of Wuhan's service outsourcing industry ranks 10th among the 20 demonstration cities of service outsourcing in China, which is at a moderate level, and has a certain space to rise and great potential for development. In general, Wuhan has some advantages in infrastructure construction, attracting foreign capital and fixed investment, and the level of economic development, which to some extent promotes the development of service outsourcing industry. At the same time, the talent reserve resources of Wuhan City is far ahead of other service outsourcing demonstration cities, which provides professional outsourcing talents for the service outsourcing industry in Wuhan. But only from the level of development of service outsourcing industry and related industries, There is a big gap between Wuhan's offshore service outsourcing contract amount and its implementation amount compared with the eastern coastal cities such as Beijing, Shanghai, Hangzhou, Shenzhen, Guangzhou and so on. The attraction and competitiveness of undertaking international service outsourcing projects are not as good as those of eastern coastal cities. Based on the above conclusions, this paper gives some suggestions on how to improve the competitiveness of Wuhan service outsourcing industry from three different angles.
【学位授予单位】：华中科技大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F752.68

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