深圳市市长质量奖活动发展对策研究

发布时间：2018-01-02 10:36

本文关键词：深圳市市长质量奖活动发展对策研究　出处：《华中师范大学》2016年硕士论文　论文类型：学位论文

【摘要】：近代质量管理的理论与实践起始于上世纪初并得到了空前的发展。至20世纪中期,各国政府逐渐成为质量管理的推动者,其使用的重要工具便是质量奖活动。当前,世界上已形成了日本、美国、欧洲的三大质量奖体系。质量奖活动于本世纪初期在我国逐步得到推广并发展壮大,据不完全统计,全国大部分省份都启动了政府质量奖项目,其中,深圳市市长质量奖设立于2004年,至今已完成12届评定工作,是我国最早设立的政府质量奖。其丰富的经验积累与评奖活动的多次变革,为我国其他省市开展质量奖评定活动提供了经验借鉴与参考。本文结合政府质量管理的具体行政行为、准公共物品、资源型政策、激励等理论,通过数据、案例等内容对深圳市市长质量奖活动进行分析研究,首先对深圳市政府质量奖活动的概况进行阐述,并研究得出深圳市市长质量奖存在起步、扩容及变革这三个发展阶段,其中对变革期的相关标准变革、评定程序变更及管理办法的优化进行了阐述,对取得的成绩予以肯定,如为我国质量奖活动提供了实践与经验、提升了区域质量竞争力、获奖单位经营指标显著提升及质量专家队伍蓬勃发展等,同时通过研究,也指出该奖在开展过程中的不足之处,如政策性资源不足、存在获奖单位的区域与行业的不平衡性、中小企业获奖难、激励措施效果不佳、评奖法制建设不完善及社会认同度有待提高等。通过对世界三大质量奖活动及国内其他政府质量奖活动进行研究总结,从奖项设置、评定标准及激励措施等方面得出一定的启示。在分析出深圳市市长质量奖活动存在的问题及国内外相关质量奖活动的启示的基础之上,给出深圳市市长质量奖活动的发展对策,即引起地方政府管理层的进一步重视、平衡获奖单位的区域与行业差异、促进中小企业申奖、提高激励措施的有效性、加强评奖活动立法、推动评奖实施品牌化运营以提高社会认知等,从而为深圳市市长质量奖活动进一步的发展提供参考。
[Abstract]:The theory and practice of modern quality management began at the beginning of 0th century and got an unprecedented development. In the middle of 20th century, the governments of various countries gradually became the promoters of quality management. At present, three quality award systems have been formed in the world, such as Japan, the United States and Europe. The quality Award has been gradually promoted and expanded in China at the beginning of this century. According to incomplete statistics, most provinces have started the government quality award project, among which, Shenzhen Mayor quality Award was set up in 2004, so far has completed 12 evaluation work. It is the earliest government quality award set up in our country. It has accumulated rich experience and changed many times. For other provinces and cities to carry out quality awards evaluation activities to provide experience and reference. This paper combines the specific administrative behavior of government quality management, quasi-public goods, resource-based policies, incentives and other theories, through data. Cases and other content of the mayor of Shenzhen City quality Award activities were analyzed and studied, first of all, the Shenzhen Municipal Government quality Award activities were described, and the study concluded that the existence of Shenzhen Mayor quality Award started. Expansion and change these three stages of development, which changes in the relevant standards of the transformation period, evaluation process changes and the optimization of management methods are described, and the achievements of the positive. For example, it provides practice and experience for the quality award activities in our country, promotes the regional quality competitiveness, promotes the operating index of the award-winning units significantly and the quality experts team to flourish, and so on. At the same time, the research is carried out. It also points out the inadequacies of the award in the process of development, such as the lack of policy resources, the imbalance between the region and the industry of the winning units, the difficulty of the small and medium-sized enterprises winning the prize, and the poor effect of the incentive measures. Through the research and summary of the world's three quality award activities and other domestic government quality award activities, from the awards set up. On the basis of analyzing the problems existing in the quality Award activities of the Mayor of Shenzhen and the enlightenment of the relevant quality award activities at home and abroad. This paper gives the development countermeasures of the mayor's quality award activities in Shenzhen, that is, to arouse the further attention of the local government management, to balance the regional and industry differences of the award-winning units, to promote the small and medium-sized enterprises to apply for prizes, and to improve the effectiveness of the incentive measures. Strengthen the legislation of the award evaluation activities, promote the implementation of the award brand operation in order to improve social awareness, so as to provide a reference for the further development of the quality award activities of the mayor of Shenzhen.
【学位授予单位】：华中师范大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：D630;F203

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