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主题酒店客控系统及其协议设计与实现

发布时间:2018-11-05 17:19
【摘要】:近年来,“智慧酒店”逐渐成为热点,智慧酒店是指通过智能化体系以及网络等的协助使酒店为用户提供信息化和个性化的服务,以此提高服务质量和顾客的体验感。作为对智能化和个性化需求尤其强烈的主题酒店,向“智慧酒店”靠拢已成为一种趋势。主题酒店需要每间客房内的设备组合营造出特定的主题氛围为用户提供个性化的入住体验,因此客房控制系统是主题酒店实现智能化必不可少的组件之一。目前市场上已经有大量智能控制类产品,但缺乏能通过终端系统集中控制多种类型设备的系统。而且现有的应用于智能控制系统的通信协议都针对性较强(例如KNX),只支持指定的设备类型,兼容性和扩展性较差,这些通信协议在主题酒店对场景设计、多终端接入等特殊需求上也没有合理的解决方案。针对这一现状,本文提出了一套适用于主题酒店的客房控制系统及其通信协议解决方案,从多个方面分析了方案的合理性和可行性,并通过实现对系统方案进行了验证。具体研究内容如下:(1)本文为主题酒店设计了智能客房控制协议(Smart Room Control Protocols,简称SRCP协议),采用分层设计思想,可兼容支持KNX、ZLL(ZigBee Light Link)等协议的设备,具备容错功能,支持多用户并发访问,主要功能是维持客房控制系统与上层管理系统以及底层被控设备的信息交互。(2)采用动态设计方法,根据SRCP协议对场景设计的定义,使系统可通过移动终端进行场景配置,并通过身份认证功能对设计场景的用户进行权限区分,以此实现不同权限用户所设计场景的有效时间管理。(3)采用设备虚拟化设计思想,将部分设备控制器集成到系统中,以此提高系统的设备兼容能力,实现设备热插拔功能。加入虚拟资源调度机制,使系统资源得到合理的分配。最后以主题酒店作为测试场景,对系统部分功能和性能做了详细的测试并对测试结果进行了分析,通过测试结果对系统的下一步改进作了合理的设想。测试结果表明本文的方案设计合理,系统性能稳定,功能完善,通信协议安全可靠。本文设计的客房控制系统已在多家主题酒店稳定运行中。
[Abstract]:In recent years, "wisdom hotel" has gradually become a hot spot. Intelligent hotel is to provide information and personalized service to users through the help of intelligent system and network, so as to improve service quality and customer experience. As a Hotel Theme with strong demand for intelligence and personalization, it has become a trend to move to "Smart Hotel". Hotel Theme requires a combination of equipment in each guest room to create a specific thematic atmosphere to provide a personalized occupancy experience for users, so the room control system is one of the essential components for the realization of intelligent Hotel Theme. At present, there are a large number of intelligent control products in the market, but there is a lack of centralized control through the terminal system of various types of equipment systems. Moreover, the existing communication protocols used in intelligent control systems are highly targeted (for example, KNX), supports only specified device types, poor compatibility and scalability. These communication protocols are designed in Hotel Theme. There are no reasonable solutions to special needs such as multi-terminal access. In view of this situation, this paper puts forward a set of room control system and its communication protocol solution for Hotel Theme, analyzes the rationality and feasibility of the scheme from many aspects, and verifies the system scheme through realization. The specific research contents are as follows: (1) this paper designs the intelligent room control protocol (Smart Room Control Protocols,) for Hotel Theme (SRCP protocol). It adopts the idea of layered design and can be compatible with the equipment supporting KNX,ZLL (ZigBee Light Link) and other protocols. It has fault-tolerant function and supports multi-user concurrent access. The main function is to maintain the information interaction between the room control system and the upper management system and the underlying controlled equipment. (2) the dynamic design method is adopted, and the definition of scene design based on SRCP protocol is adopted. The system can configure the scene through the mobile terminal, and distinguish the rights of the users of the design scene by the authentication function. In order to achieve effective time management of scenarios designed by users with different permissions. (3) part of the device controller is integrated into the system by adopting the idea of device virtualization so as to improve the device compatibility ability of the system and realize the hot-plug function of the device. Add virtual resource scheduling mechanism, so that the system resources can be allocated reasonably. Finally, taking Hotel Theme as the test scene, the function and performance of the system are tested in detail and the test results are analyzed. Through the test results, a reasonable assumption is made for the next step improvement of the system. The test results show that the scheme design is reasonable, the system performance is stable, the function is perfect, and the communication protocol is safe and reliable. The guest room control system designed in this paper has been running steadily in several Hotel Theme.
【学位授予单位】:武汉理工大学
【学位级别】:硕士
【学位授予年份】:2015
【分类号】:TU855

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