Web2.0环境下物流企业知识共享模式研究

发布时间：2018-01-17 19:02

本文关键词：Web2.0环境下物流企业知识共享模式研究　出处：《宁波大学》2014年硕士论文　论文类型：学位论文

更多相关文章： 知识共享 Web2.0 物流企业 隐性知识

【摘要】：处于知识经济时代下的各行各业，客户对物流服务的要求越来越高，需求也越来越复杂，物流企业面临着从传统型向现代型转型的挑战。在这个转型的过程中，知识型要素成为物流企业发展致胜的战略性资源。而如何把握住这个战略性资源，则成了物流企业所面临的一个问题，也是本文的研究目的所在。本文主要在Web2.0环境下对物流企业的知识共享模式展开研究。主要内容与成果如下所述：首先，在前文的基础上总结分析出具有一般性的Web2.0环境下基于SECI模型的企业知识共享模式，并结合物流企业的特性对该模式进行了拓展，构建了Web2.0环境下物流企业螺旋型知识共享模式；其次，分别从纵向角度物流企业外部知识的内化和横向角度物流企业员工隐性知识的显化对物流企业螺旋型知识共享模式进行了拓展分析，分别探讨了物流企业外部知识的内化方式和隐性知识的显化方式，，并将其与传统型知识共享模式进行比较，总结了其相较于传统型方式的优势；最后，结合上文提出的共享模式建立一种依托Web2.0的平等、合作、自组织的螺旋型知识共享机制，并选取了一个案例来研究该模式的可行性。本文的学术价值在于对企业知识共享模式进行了系统分析，找出其中一般性，结合物流企业特性，构建了Web2.0环境下物流企业的螺旋型知识共享模式。该模式与以往的共享方式相比，首先，知识传递方式不再局限于人与人直接的知识传递，产生了新的人——计算机——人的知识传递方式，这种方式既方便重组现有的显性知识，又利于员工知识的显化，创造出更多更复杂的知识。其次，该模式将外部知识纳入了企业知识共享体系，突破了SECI模型只对企业内部知识的共享的研究；第三，将普通员工等处于知识链尾部的知识拥有者纳入共享范围，能够充分发挥物流企业员工的集体智慧。
[Abstract]:In the era of knowledge economy in all walks of life, logistics services to customers in the increasingly high demand, the demand is more and more complex, logistics enterprises are facing the transition from traditional to modern challenges. In this transformation process, the knowledge elements become a strategic resource for the development of logistics enterprises to success. How to seize this strategic resources and it is a question of logistics enterprises, but also the purpose of this research lies.
This paper mainly studies the knowledge sharing model of logistics enterprises in the Web2.0 environment. The main contents and results are as follows:
First, on the basis of previous studies, a general knowledge sharing mode based on SECI model in Web2.0 environment is summarized and analyzed. Combined with the characteristics of logistics enterprises, the mode is expanded, and a spiral knowledge sharing mode of logistics enterprises under Web2.0 environment is constructed.
Secondly, respectively expand the analysis of logistics enterprises spiral knowledge sharing model from the vertical angle of knowledge internalization of external logistics enterprises and logistics horizontal angle of tacit knowledge explicit, respectively discussed the external knowledge of logistics enterprises and the internalization of tacit knowledge explicitation, and compare it with the traditional knowledge sharing mode comparison, summed up its advantages compared with the traditional way;
Finally, combined with the sharing mode proposed above, we establish an equal, cooperative and self-organized spiral knowledge sharing mechanism based on Web2.0, and select a case to study the feasibility of the model.
The academic value of this paper is to analyze the enterprise knowledge sharing model, find out the general characteristics, combined with the logistics enterprise, sets up the model of the spiral knowledge sharing of logistics enterprises under the environment of Web2.0. The model compared with the previous way of sharing knowledge transfer mode first, people are no longer confined to the direct transfer of knowledge, the new way of computer - the transfer of knowledge, explicit knowledge in this way is easy to restructure existing, and to manifest the knowledge, to create more complex knowledge. Secondly, the model of the external knowledge into the system of enterprise knowledge sharing, through SECI model only on the knowledge sharing enterprise; third, the general staff in the tail of the knowledge chain knowledge owners into the scope of sharing, can play the employee collective wisdom fully.

【学位授予单位】：宁波大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：TP393.09;F272;F259.23

【相似文献】