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6σ方法在第三方物流企业中的应用研究

发布时间:2018-04-02 02:29

  本文选题:六西格玛 切入点:第三方物流 出处:《重庆交通大学》2014年硕士论文


【摘要】:伴随着经济全球化步伐的加快和物流管理理论的发展,企业面临越来越激烈的市场竞争,现代物流已逐渐被当作企业降低材料消耗和提高劳动生产率以外的第三利润源,影响企业生产的质量和速度,物流已经成为企业赢得不可或缺的条件。特别是在物流企业,速度和质量是物流企业的活力保证。用六西格玛管理方法成功地应用于生产和服务领域,也为物流管理、物流成本管理、物流绩效管理提供了更有效的手段和方法,物流管理和六西格玛管理的互通性,使六西格玛管理方法更容易应用于物流企业管理。六西格玛管理使用科学的方法来提高效率,.质量卓越,大大提高客户满意度,从而使企业“更快,更高,更强”。 本文整合现有的理论成果和实践经验,阐述了六西格玛和六西格玛管理的内涵,并分析了第三方物流企业质量管理的现状,指出第三方物流企业应用六西格玛的必要性,并提出了应用六西格玛的前提条件,明确第三方物流企业应该如何导入六西格玛管理方法,分析了六西格玛管理的两个重要方法:DMAIC方法和DFSS方法,对DMAIC方法改进的模型做了详尽阐述。本文以A公司的第三方物流企业为例探讨第三方物流企业应用六西格玛管理,详细介绍了六西格玛改进的过程和结果,最后,本文针对第三方物流企业应用六西格玛管理发展前景进行了展望。本文对物流企业开展企业内部管理创新,引进最先进的管理理念和管理方法,对提高物流企业管理和企业绩效水平具有一定的指导意义。
[Abstract]:With the acceleration of economic globalization and the development of logistics management theory, enterprises are facing more and more fierce market competition. Modern logistics has been regarded as the third profit source besides reducing material consumption and improving labor productivity. Affecting the quality and speed of enterprise production, logistics has become an indispensable condition for enterprises to win, especially in logistics enterprises, Speed and quality are the guarantee of the vitality of logistics enterprises. The six Sigma management method has been successfully applied to the production and service fields, and has also provided more effective means and methods for logistics management, logistics cost management, and logistics performance management. The interoperability between logistics management and six Sigma management makes it easier to apply six Sigma management methods to logistics enterprise management. Six Sigma Management uses scientific methods to improve efficiency. So that the enterprise "faster, higher, stronger." This paper integrates the existing theoretical achievements and practical experiences, expounds the connotation of six Sigma and six Sigma management, analyzes the current situation of quality management in third party logistics enterprises, and points out the necessity of applying six sigma to third party logistics enterprises. It also puts forward the precondition of applying six sigma, clarifies how the third party logistics enterprise should introduce six sigma management method, and analyzes two important methods of six sigma management:: DMAIC method and DFSS method. This paper takes the third party logistics enterprise of A company as an example to discuss the application of six Sigma management in the third party logistics enterprise, and introduces the process and result of the six sigma improvement in detail. This paper looks forward to the development prospect of applying six Sigma management to the third party logistics enterprises. This paper introduces the most advanced management concepts and methods to the logistics enterprises to carry out internal management innovation. It has certain guiding significance to improve logistics enterprise management and enterprise performance level.
【学位授予单位】:重庆交通大学
【学位级别】:硕士
【学位授予年份】:2014
【分类号】:F273;F259.23

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