产品质量危机影响因素相互作用关系实证研究

发布时间：2018-04-10 10:33

本文选题：质量危机　+ 产品实现　；引自：《系统管理学报》2015年02期

【摘要】：通过理论分析,并基于产品质量危机影响因子识别结果,提出了产品实现、资源管理及质量改进因素之间相互作用关系的理论假设,构建其概念模型;通过问卷设计与调查,获得实证研究数据,利用SPSS18.0及AMOS18.0进行了信度分析及效度检验,结果表明,问卷具有良好的信度和效度;采用结构方程模型,对数据进行了统计分析,验证了理论假设和概念模型的正确性;探讨了产品质量危机内部影响因素之间作用机理。研究结果表明:产品实现因素直接影响产品质量危机预控能力;资源管理因素通过产品实现因素间接影响产品质量危机预控能力;质量改进因素通过产品实现因素间接影响产品质量危机预控能力;质量改进因素与资源管理因素相互作用并通过产品实现因素间接影响产品质量危机预控能力。
[Abstract]:Through theoretical analysis, and based on the results of product quality crisis impact factor identification, the theoretical hypothesis of interaction among product realization, resource management and quality improvement factors is put forward, and its conceptual model is constructed.The results show that the questionnaire has good reliability and validity, and the structural equation model is used to analyze the data.The validity of the theoretical hypothesis and the conceptual model are verified, and the mechanism of the internal influencing factors of the product quality crisis is discussed.The results show that: product realization factors directly affect the ability of product quality crisis pre-control, resource management factors indirectly affect product quality crisis pre-control ability through product realization factors;Quality improvement factors indirectly affect product quality crisis control ability through product realization factors, quality improvement factors interact with resource management factors, and product quality crisis pre-control capabilities are indirectly affected by product realization factors.
【作者单位】：西安理工大学经济与管理学院;
【基金】：国家社会科学基金资助项目(08XJY014) 陕西省软科学重点项目(2012KRZ20) 陕西省软科学面上项目(2012KRM118)
【分类号】：F273.2;F224

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