基于服务供应链的快递末端整合收益分配研究

发布时间：2018-04-20 22:30

本文选题：服务供应链 + 快递　；参考：《北京交通大学》2014年硕士论文

【摘要】：摘要：随着电子商务的不断发展,快递行业已经成为了制约电子商务发展的重要因素之一,而解决快递末端配送问题又是解决基于电子商务发展的快递行业的问题的关键。长期以来,快递末端配送存在着服务水平较低、管理混乱、资源浪费、专业化程度较低等众多问题,无法适应终端顾客的需求,也造成了一定的社会问题。为了解决“最后一公里”的配送问题,本文研究了快递配送末端整合的模式。所谓末端整合模式就是成立快递末端整合企业,代理各个快递公司或者电商企业的末端配送工作,使得末端配送变成一项专业化的快递服务。文章重点研究的是快递末端整合模式的收益分配问题。在系统学习服务供应链、物流整合、博弈论契约和收益分配相关理论和阅读相关文献的基础上,通过对末端整合后的快递服务供应链的运营模式的研究,对快递企业和快递末端整合企业之间收益分配的原则、影响因素和过程进行定性分析。在定性分析的基础之上,文章首先求得了快递企业和末端整合企业共同决策时整条服务供应链的系统最佳收益,接着运用stackelberg博弈求解分散决策时固定付费、收入共享、服务水平补偿和收益共享与成本共担四种不同收益分配方式下快递公司、末端整合企业和整条服务供应链的最佳收益、和最优服务水平,接着进行对比分析,找到能够协调该服务供应链的收益分配方式,在达到系统最优的同时,寻求让快递公司和末端整合企业均较满意的分配方案。并通过算例验证分析的结果。最后本文针对研究结果对快递配送服务末端整合模式的运营提出了一定的建议。同时提出了文章存在的不足和今后研究的方向。文章包括图3幅,表3个,参考文献48篇。
[Abstract]:Abstract: with the continuous development of electronic commerce, express delivery industry has become one of the important factors restricting the development of electronic commerce, and solving the problem of terminal delivery is the key to solve the problem of express delivery industry based on the development of electronic commerce. For a long time, there are many problems such as low service level, confused management, waste of resources, low degree of specialization and so on, which can not meet the needs of terminal customers, and also cause certain social problems. In order to solve the "last kilometer" distribution problem, this paper studies the mode of terminal integration of express delivery. The end integration mode is to set up express terminal integration enterprise, acting as the terminal distribution work of various express delivery companies or e-commerce enterprises, which makes terminal distribution become a specialized express service. This paper focuses on the distribution of revenue in the terminal integration mode of express delivery. On the basis of systematical learning service supply chain, logistics integration, game theory contract and income distribution theory and reading related literature, this paper studies the operation mode of courier service supply chain after terminal integration. The principle, influencing factors and process of profit distribution between express delivery enterprise and express terminal integration enterprise are analyzed qualitatively. On the basis of qualitative analysis, this paper first obtains the optimal income of the whole service supply chain when the express company and the terminal integration enterprise make joint decision, and then solves the fixed payment and income sharing when the decentralized decision is solved by stackelberg game. Under four different income distribution modes of service level compensation, revenue sharing and cost sharing, the end integration enterprise and the whole service supply chain have the best income, and the optimal service level, and then carry on the comparative analysis, then carries on the contrast analysis, the end integrates the enterprise and the entire service supply chain, and the optimal service level. Find out how to coordinate the profit distribution of the service supply chain, and find out the distribution scheme which can make the express company and the terminal integration enterprise satisfied with the system optimization at the same time. An example is given to verify the results of the analysis. Finally, this paper puts forward some suggestions for the operation of terminal integration mode of express delivery service. At the same time, the paper puts forward the shortcomings of the paper and the direction of future research. The article includes 3 figures, 3 tables and 48 references.
【学位授予单位】：北京交通大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F253

【参考文献】