M国际机场部门绩效考核优化研究

发布时间：2018-01-10 18:32

本文关键词：M国际机场部门绩效考核优化研究　出处：《西北大学》2014年硕士论文　论文类型：学位论文

【摘要】：民航业作为我国经济发展的重要基础性行业,是衡量国家经济实力的标准之一。近几年,随着内、外部环境的日益变化,民航业不断深化体制改革,政企分开、机场属地化,实现了民航企业化发展模式的转变。机场企业就是在这样的体制改革中诞生,面对当前国际、行业的内外市场竞争环境,机场企业经营必须突破以往模式,提高生产运营效率,研究并实施绩效考核,全面提升经营管理水平,真正走上以市场经济为主的企业发展道路。本文以E机场集团下属的M机场部门绩效考核体系为研究对象,从绩效考核的指标设置及结果运用等方面入手,通过问卷调查、学习借鉴、经验总结等方式,对M机场部门考核现状进行分析研究、提取出其在考核体系、过程、指标设置、结果应用等方面存在的问题及原因。在此基础上,通过对关键绩效指标法(KPI)、PDCA循环法等绩效管理方法的研究学习,利用二者相结合的方式,对参与研究的M机场各部门从战略定位、目标等方面进行关键指标提取,并由此确立M机场部门的绩效考核指标体系。旨在用绩效考核来保障企业战略的实现,打通从战略到绩效实现的通路；希望在提升M机场管理水平的同时,也对国内其他机场企业在绩效考核方面提供有益的工作借鉴。
[Abstract]:The civil aviation industry as an important foundation for the economic development of our country industry, is one of the standards to measure the strength of the national economy. In recent years, with the increasingly, changes in the external environment, the civil aviation industry continue to deepen reform, separation of airport localization, realize the transformation of the civil aviation enterprise development mode. The airport enterprise is born in this reform, in the face of the current international, industry and market competition environment, the airport business must break through the previous model, improve production efficiency, the implementation of the performance appraisal and research, enhance the management level, to really go to the market economy oriented enterprise development.
In this paper, the performance appraisal system of E Airport Group's M Airport Department as the research object, starting from the performance appraisal indexes and results and other aspects of the use of reference, through the questionnaire survey, study, experience summary, analysis and research of the M Airport Department appraisal situation in the extraction process, evaluation system, index set there are other aspects of the application results and reasons. On this basis, the key performance index (KPI) of the PDCA cycle method, performance management methods of learning, using the combination of the two ways to participate in research departments from M airport strategic positioning, target and other aspects of the key indicators of extraction. M the airport authorities and thus establish the performance evaluation index system. To achieve aims to use performance appraisal to ensure open access to corporate strategy, from strategy to achieve performance; hope to improve the M management level in the same field machine At the same time, it also provides useful reference for other domestic airport enterprises in performance assessment.

【学位授予单位】：西北大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F272.92;F562.6

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