济南公交员工培训问题研究

发布时间：2018-03-08 18:25

本文选题：济南公交　切入点：员工培训　出处：《山东大学》2013年硕士论文　论文类型：学位论文

【摘要】：当今社会是一个以知识和经济为时代背景的社会。随着信息技术的发展和全球化进程的加剧,企业之间的竞争日趋激烈。员工作为企业的核心,越来越受到社会和企业管理层的重视。作为人力资源管理的一项重要内容,培训在提升员工技能和素质、增强企业核心竞争力等方面作用显著。因此,企业员工培训在人力资源管理中占据着越来越重要的地位,已经逐渐成为各企业发展和员工个人发展的共同选择。面对全球化的员工培训浪潮,如何根据企业的实际情况制定适宜的员工培训体系也逐渐成为人力资源管理框架中重要的课题之一。因此,本文选择研究济南公交员工培训问题具有理论和现实意义。本文首先归纳总结了员工培训的含义,对员工培训的概念进行了界定,然后描述了员工培训的特征,阐述了员工培训的作用。从多个方面说明了培训带来的益处,当然,培训的根本着眼点是受训者知识、技能、态度的明显改善所带来的工作效能和效率的提高以及培训所产生的明显的经济效益和企业文化效应。然后回顾了与员工培训相关的理论,像人力资本理论、一般培训和特殊培训理论、终身教育理论和学习型组织理论等,通过对理论的回顾,为下文的分析奠定了理论基础。然后在理论基础上,简单介绍了济南公交,指出了济南公交员工培训的特殊性和意义。剖析了济南公交员工培训的现状,指出目前员工培训存在的问题是：对员工培训重要性的认识不足；培训师资力量不足；培训形式相对单一；培训缺乏后期跟踪评估；缺乏对员工职业生涯的规划等。进而透过现象看本质,找出了问题背后的深层次原因,如历史因素、制度和体制因素等。最后,本文就如何解决济南公交员工培训问题提出了自己的建议,即更新培训理念,提高对培训重要性的认识；加强培训师资队伍建设；开展形式多样的员工培训；改善公司培训效果评估工作；完善员工培训体系,促进员工职业生涯管理。
[Abstract]:Today's society is a society with knowledge and economy as its background. With the development of information technology and the aggravation of globalization, the competition among enterprises is becoming more and more fierce. As an important part of human resource management, training plays an important role in improving the skills and quality of employees and enhancing the core competitiveness of enterprises. Employee training is playing an increasingly important role in human resource management, and has gradually become a common choice for the development of enterprises and the individual development of employees. How to make an appropriate staff training system according to the actual situation of enterprises has gradually become one of the important topics in the framework of human resources management. Therefore, it is of theoretical and practical significance for this paper to choose to study the training of Jinan bus employees. This paper first summarizes the meaning of employee training, defines the concept of employee training, then describes the characteristics of employee training, expounds the role of employee training. The fundamental focus of training is the knowledge and skills of the trainees, The obvious improvement of attitude brings about the improvement of work efficiency and efficiency, and the obvious economic benefit and enterprise culture effect of training. Then it reviews the theories related to employee training, such as the theory of human capital, General training and special training theory, lifelong education theory and learning organization theory, through the review of the theory, laid a theoretical foundation for the following analysis. This paper points out the particularity and significance of Jinan bus staff training, analyzes the present situation of Jinan bus staff training, and points out that the problems existing in the current staff training are: insufficient understanding of the importance of staff training, lack of training teachers, and lack of training staff. The form of training is relatively single, the training lacks the follow-up evaluation of the later period, the lack of planning of the employee's career, and so on. Then through the phenomenon to look at the essence, it finds out the deep-seated reasons behind the problem, such as historical factors, institutional and institutional factors, etc. Finally, This paper puts forward some suggestions on how to solve the problem of Jinan bus staff training, that is, to renew the training concept, to raise the awareness of the importance of training, to strengthen the construction of training teachers, to carry out various forms of staff training, and to improve the training of staff in various forms. Improve the evaluation of the company's training results; improve the staff training system to promote the career management of employees.
【学位授予单位】：山东大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F272.92;F572.6

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