滚装码头企业IT服务管理研究

发布时间：2018-12-10 08:44

【摘要】：自20世纪60年代开始,经过50余年的发展,滚装运输已成为车辆海运的主要方式。欧美,日本等汽车进出口贸易发达的国家和地区无不大力发展滚装行业,遵循其发展规律,欧美等国的滚装码头企业除了不断加强自身专业配套设施的建设外,都格外重视在滚装码头企业内部建立健全的IT服务管理,帮助企业进行高效的规划、研发、实施、运营等管理。我国在进入21世纪后也迎来了汽车工业高速发展的“黄金时期”,与之相伴的是众多滚装码头的建设和滚装码头企业的迅速发展。我国天津、上海、广州等几个重要的汽车进出口口岸在滚装运输的硬件设施条件上已具备国际先进水平,但是由于起步较晚,与欧美等滚装业发达的国家相比,我国的滚装码头企业在IT服务管理的能力,管理水平方面都存在着较大的差距,这也制约了我国的滚装码头企业进一步提高生产效率,提升盈利能力,同时也影响滚装码头企业向汽车物流等相关产业进行战略发展的进程。所以对于生产专业性较强、组织协调能力需求较高的滚装码头企业深入开展IT服务管理研究,对于我国汽车装卸生产,汽车物流,乃至汽车行业的发展都具有深远的意义。本文将通过案例分析的方法比较国内外滚装码头在IT服务管理应用上差异,揭示IT服务管理对于滚装企业发展的重要作用与意义,分析探索国内滚装企业IT服务管理的发展方向。找出企业开展IT服务管理工作的难点和自身存在的局限性,探索适合我国国情与符合企业实际生产状况的IT服务管理方式。
[Abstract]:Since 1960's, after more than 50 years' development, ro-ro transport has become the main way of vehicle shipping. Countries and regions with developed automobile import and export trade, such as Europe, America and Japan, have made great efforts to develop the ro / ro industry and follow its development law. In addition to strengthening the construction of their own professional supporting facilities, the ro-ro wharf enterprises in Europe and the United States and other countries, They attach great importance to the establishment of a sound IT service management within the ro-ro wharf enterprise, to help the enterprise to carry out efficient planning, R & D, implementation, operation and other management. After entering the 21st century, our country also ushered in the "golden period" of rapid development of automobile industry, accompanied by the construction of many ro / ro wharves and the rapid development of ro-ro wharf enterprises. Several important automobile import and export ports in China, such as Tianjin, Shanghai and Guangzhou, already have advanced international standards in terms of the hardware facilities for ro / ro transportation. However, due to the late start, compared with the developed countries such as Europe and the United States, There is a big gap in the ability and management level of IT service management in our country's ro / ro wharf enterprises, which also restrict our country's ro / ro wharf enterprises to further improve their production efficiency and enhance their profitability. At the same time, it also affects the process of strategic development of ro-ro wharf enterprises to automobile logistics and other related industries. Therefore, the research on IT service management for the ro-ro wharf enterprises with strong professional production and high demand for organization and coordination is of great significance to the development of automobile handling production, automobile logistics and even automobile industry in China. In this paper, we will compare the differences in the application of ro-ro wharf in IT service management at home and abroad, and reveal the important role and significance of IT service management in the development of ro / ro enterprises. This paper analyzes and explores the development direction of IT service management in domestic ro / ro enterprises. This paper finds out the difficulties and limitations of IT service management in enterprises, and probes into the IT service management mode which is suitable for our country's national conditions and conforms to the actual production conditions of enterprises.
【学位授予单位】：大连海事大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F552.3;F270.7;F224

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