黑龙江空管分局管制员培训管理体系改进研究

发布时间：2019-01-06 15:49

【摘要】：随着我国经济建设的不断发展，民航运输业也呈现出日新月异的景象，民航系统各级单位的人员和组织机构不断发展壮大。黑龙江空管分局担负着辖区内的空中交通管制任务，，业务内容和内外部环境不断更新变化，每一次的更新变化都意味着管制员业务知识的更新换代。目前，黑龙江空管分局的人力资源管理和空管服务水平与国外平均水平甚至是国内发达地区的水平仍然存在较大的差距，与之相对应的则是本地区中小机场的不断布局建设和区域航线的重新划设以及空域结构的更新变化。长此以往，在民航运输业高速发展的今天，落后的空管服务水平将很难满足本地区日益增长的空中交通服务需求。管制员培训工作作为空管行业的基础工作之一，空管单位如何建立科学有效的管制员培训管理体系，通过培训全面提高管制员综合素质和业务能力是黑龙江空管分局面临的一个重要问题。以黑龙江空管分局管制员培训工作作为研究对象。首先，分析了黑龙江空管分局管制员培训现状，指出了其存在的问题并深入分析了问题产生的原因。其次，结合黑龙江空管分局实际情况，从需求分析、计划制定、组织实施、过程监控和效果评价等方面对管制员培训业务过程进行了优化设计，系统地设计了更为科学、合理的黑龙江空管分局管制员培训管理体系方案。最后，提出了黑龙江空管分局管制员培训管理体系的实施保障措施，确保了管制员培训管理体系在黑龙江空管分局能够顺利实施。本文将企业员工培训管理体系基础理论与黑龙江空管分局管制员培训需求实际有机结合，完成了对管制员培训管理体系的优化改进，对于黑龙江空管分局的管制员培训工作具有指导意义，对于空管行业其它单位也具有借鉴价值。
[Abstract]:With the continuous development of economic construction in China, civil aviation transportation industry also presents a rapidly changing scene, civil aviation system at all levels of units and organizations continue to grow. Heilongjiang Air Traffic Control Substation is responsible for the task of air traffic control within the jurisdiction, the business content and internal and external environment are constantly updated and changed, each update of the change means a new generation of controllers' business knowledge. At present, there is still a big gap between the level of human resources management and air traffic control service of Heilongjiang Air Traffic Control Branch and the average level of foreign countries and even the level of developed areas in China. Corresponding to this is the continuous layout and construction of the small and medium-sized airports in the region, the re-establishment of the regional routes and the renewal of the airspace structure. In the long run, with the rapid development of civil aviation industry, the backward level of air traffic control services will be difficult to meet the increasing demand of air traffic services in this area. As one of the basic work in the air traffic control industry, how to establish a scientific and effective training management system for air traffic controllers? It is an important problem for Heilongjiang Air Traffic Control Substation to improve the comprehensive quality and professional ability of air traffic controllers through training. The training of controllers in Heilongjiang Air Traffic Control Substation is taken as the research object. Firstly, the paper analyzes the current situation of the training of controllers in Heilongjiang Air Traffic Control Substation, points out the existing problems and analyzes the causes of the problems. Secondly, according to the actual situation of Heilongjiang Air Traffic Control Substation, the author optimizes the design of controller training business process from the aspects of demand analysis, plan formulation, organization implementation, process monitoring and effect evaluation, and systematically designs more scientific. Reasonable program of training and management system of air traffic control station controller in Heilongjiang air traffic control station. Finally, the paper puts forward the measures to guarantee the implementation of the training management system of air traffic controllers in Heilongjiang Air Traffic Control Substation, which ensures the successful implementation of the training management system in Heilongjiang Air Traffic Control Substation. In this paper, the basic theory of enterprise employee training management system is combined with the actual training demand of Heilongjiang Air Traffic Control Substation, and the optimization and improvement of controller training management system are completed. It is of guiding significance for the training of controllers in Heilongjiang Air Traffic Control Substation, and also of reference value for other units in the air traffic control industry.
【学位授予单位】：哈尔滨工业大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F272.92;F562.8

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