道路运输企业社会责任评价研究

发布时间：2019-04-01 21:23

【摘要】：长期以来“利润最大化理论”在经济发展中起着主导作用，然而现实生活中，伴随着企业不断盲目追求利润和扩张的同时，出现的诚信缺失、环境污染、资源浪费、人权忽视和生态破坏，造成了不容忽视的巨大外部成本，严重阻碍了社会的进步与发展。尤其近年来，我国频频出现的产品质量安全问题、超载运输等社会责任事故，对消费者权益造成了严重的损伤，破坏了社会诚信氛围，企业社会责任问题逐渐进入公众视野，成为社会热点。交通运输业的发展对于社会进步和人民生活具有重要意义。道路运输企业因其在国民经济发展过程中特殊的地位与作用，必然肩负着重要的社会责任。即要求道路运输企业在创造利润、增加税收、提供运输服务的同时，需要关注各种利益相关者的权益，遵守商业道德、保证运输安全、维护职工和消费者权益、兼顾资源与环境、捐助慈善公益等，承担应有的社会责任。目前，我国学者在道路运输企业的社会责任方面尚无全面、系统的研究。因此，本文对道路运输企业的社会责任的内涵进行阐述，进而构建综合评价体系，建立综合评价模型，对道路运输企业的社会责任履行情况进行研究。本文对道路运输企业的社会责任进行评价，主要分以下几个步骤：首先，总结了企业社会责任的国内外相关文献，结合运输行业的特色阐述了道路运输企业的社会责任的内涵。其次，设计了针对道路运输企业的具有运输行业特色的社会责任综合评价体系。再次，对比几种常用的评价方法后，选择将德尔菲法、层次分析法、CRITIC法与灰色关联分析法结合起来，从而建立了合适的综合评价模型。最后，通过对五个道路运输企业的实例分析，对其履行社会责任的情况进行评价，，得出企业社会责任实践的排名，找出其履行社会责任的不足之处及改进的方向。
[Abstract]:For a long time, "profit maximization theory" plays a leading role in economic development. However, in real life, along with the blind pursuit of profit and expansion by enterprises, the lack of integrity, environmental pollution, and waste of resources appear at the same time. Human rights neglect and ecological destruction cause huge external costs that can not be ignored and seriously hinder the progress and development of society. Especially in recent years, the frequent problems of product quality and safety, overload transportation and other social responsibility accidents in China have caused serious damage to consumers' rights and interests, destroyed the atmosphere of social integrity, and corporate social responsibility has gradually entered the public field of view. It has become a hot spot in society. The development of transportation industry is of great significance to social progress and people's life. Road transportation enterprises must shoulder important social responsibility because of their special position and function in the process of national economic development. That is to say, while requiring road transport enterprises to create profits, increase taxes and provide transport services, they need to pay attention to the rights and interests of various stakeholders, abide by business ethics, ensure transport safety, and safeguard the rights and interests of workers and consumers. Consider resources and environment, donation charity and public welfare, assume due social responsibility. At present, there is no comprehensive and systematic research on the social responsibility of road transportation enterprises. Therefore, this paper expounds the connotation of social responsibility of road transport enterprises, and then constructs a comprehensive evaluation system, establishes a comprehensive evaluation model, and studies the performance of social responsibility of road transport enterprises. This paper evaluates the social responsibility of road transportation enterprises, which is divided into the following steps: firstly, it summarizes the relevant domestic and foreign literatures on corporate social responsibility, and expounds the connotation of the social responsibility of road transportation enterprises in combination with the characteristics of the transportation industry. Secondly, the comprehensive evaluation system of social responsibility with the characteristics of transportation industry is designed for road transportation enterprises. Thirdly, after comparing several commonly used evaluation methods, a suitable comprehensive evaluation model is established by combining Delphi method, AHP method, CRITIC method and grey relational analysis method. Finally, through the analysis of five examples of road transportation enterprises, the paper evaluates the situation of fulfilling social responsibility, obtains the ranking of the practice of corporate social responsibility, and finds out the inadequacies and the direction of improvement of the practice of corporate social responsibility.
【学位授予单位】：长安大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F270;F542

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