西藏旅游业人力资源政策研究

发布时间：2018-05-29 20:52

本文选题：旅游业 + 人力资源　；参考：《西藏大学》2013年硕士论文

【摘要】：近年来，西藏旅游业发展十分迅速，尤其是青藏铁路通车后，西藏旅游总人数出现了超常规发展，旅游总收入占全区生产总值的比重逐年攀升，，旅游业已经成为西藏的主导产业。但西藏旅游业的供给市场却与不断扩大的游客需求市场严重不匹配，尤其是人力资源供给市场更为典型。因此，对西藏旅游业人力资源进行研究，制定出使之合理开发、有效配置、结构优化的旅游政策显得迫在眉睫。论文的研究思路是，以人力资源和公共政策相关理论为基础，通过对西藏旅游业人力资源现状进行研究，找出目前存在的问题，在此基础上，提出相应的政策建议。论文研究内容具体如下：第一章绪论介绍了论文的研究背景、研究意义以及内容和方法；第二章介绍了人力资源及公共政策的相关理论；第三章为西藏旅游业人力资源政策现状与问题研究，主要包括西藏旅游业人力资源现状分析和当前存在的问题两方面；第四部分是用比较分析的视角进行西藏旅游业人力资源政策研究；第五部分是西藏旅游业人力资源政策优化研究，针对存在的问题，依据西藏的实际得出西藏旅游业人力资源政策优化的方向。研究发现：西藏旅游业人力资源存在体制及观念陈旧、从业人员文化素质及专业水平不高、知识结构不合理、人员流动性较大、缺乏整体规划等问题。基于此，论文从人才培育、人才管理、人才引进三方面提出相应的政策建议，如：全面推进西藏旅游政策法规体系建设、加强旅游规划的编制、完善旅游人力资源培训政策、严格旅游人力资源考试制度及准入制度、推行旅游行业技术资格考核制度、健全优秀人才引进制度、调整当前薪酬制度等。
[Abstract]:In recent years, the tourism industry in Tibet has developed very rapidly. Especially after the opening of the Qinghai-Tibet Railway, the total number of tourists in Tibet has experienced extraordinary development, and the proportion of total tourism income in the GDP of the whole region has increased year by year. Tourism has become a leading industry in Tibet. However, the supply market of Tibet's tourism industry is seriously out of line with the expanding tourist demand market, especially the human resource supply market. Therefore, it is urgent to study the human resources of tourism in Tibet, to formulate the tourism policy of rational development, effective allocation and structural optimization. Based on the theories of human resources and public policy, this paper studies the present situation of tourism human resources in Tibet, finds out the existing problems, and puts forward corresponding policy suggestions. The main contents of this paper are as follows: the first chapter introduces the background, significance, contents and methods of the research, the second chapter introduces the related theories of human resources and public policy. The third chapter is the current situation and problems of tourism human resources policy in Tibet, mainly including the analysis of the current situation of tourism human resources in Tibet and the existing problems. The fourth part is a comparative analysis of the human resource policy of tourism in Tibet, the fifth part is the optimization of the human resource policy of tourism in Tibet, aiming at the existing problems. According to the actual situation in Tibet, the direction of optimizing the human resource policy of tourism in Tibet is obtained. It is found that the human resources of tourism industry in Tibet have some problems, such as old system and concept, low cultural quality and professional level, unreasonable knowledge structure, high mobility of personnel, lack of overall planning, and so on. Based on this, the paper puts forward corresponding policy suggestions from three aspects of talent cultivation, talent management and talent introduction, such as: comprehensively promoting the construction of tourism policy and law system in Tibet, strengthening the compilation of tourism planning, and perfecting tourism human resources training policy. The examination system and admission system of tourism human resources should be strictly enforced, the technical qualification examination system of tourism industry should be carried out, the introduction system of excellent talents should be perfected, and the current salary system should be adjusted.
【学位授予单位】：西藏大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F592.7;F272.92

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