JL房地产开发公司员工满意度调查研究

发布时间：2018-02-20 23:05

本文关键词： 房地产员工满意度员工忠诚实证研究　出处：《浙江工业大学》2014年硕士论文　论文类型：学位论文

【摘要】：在知识经济的时代,人力资本已经逐步超越了物质资本所处的地位,更好发挥人力资源的价值是企业获得竞争优势的重要来源。新一代的员工已成为企业发展的骨干力量,迫切需要以员工满意度这一重要指标为风向标,关注员工个性化、差异化需求的变化趋势,才能有效的降低企业人力资源成本并提升经营效率,在激烈的市场竞争中占据主动地位。在对JL公司员工满意度动态监测案例研究中,通过优化问卷设计,建立更加完善的调研过程方案,使用了多元回归分析、验证性因子分析等多种统计技术,获得了更加全面、科学的研究结论。主要研究结果表明,在日益激烈的竞争环境下,JL公司员工的整体满意度水平较高,但不同群体的员工在不同维度上的满意度情况存在一定的差异,为人力资源管理工作的改进指明了方向。此外,企业文化、工作本身和工作环境、领导与管理这三个变量对于员工整体满意度存在着显著的影响,为提升员工满意度指出了重点。最后,对企业如何开展员工满意度调查项目提出了完善的建议和方法。
[Abstract]:In the era of knowledge economy, human capital has gradually exceeded the position of material capital, and giving full play to the value of human resources is an important source for enterprises to gain competitive advantage. In order to effectively reduce the cost of human resources and improve the management efficiency, it is urgent to take employee satisfaction as an important indicator and pay attention to the changing trend of individualized and differentiated demands of employees. In the case study of JL company employee satisfaction dynamic monitoring, through the optimization of questionnaire design, establish a more complete research process plan, using multiple regression analysis, A variety of statistical techniques, such as confirmatory factor analysis, have obtained a more comprehensive and scientific conclusion. The main results show that the overall satisfaction level of JL employees is higher in the increasingly competitive environment. However, there are some differences in the satisfaction of different groups of employees in different dimensions, which indicates the direction for the improvement of human resources management. In addition, the corporate culture, the job itself and the work environment, The three variables of leadership and management have a significant impact on the overall employee satisfaction, which points out the key points to improve the employee satisfaction. Finally, the paper puts forward some suggestions and methods on how to carry out the employee satisfaction survey project.
【学位授予单位】：浙江工业大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F272.92;F299.233.4

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