中俄导游薪酬制度比较研究与启示

发布时间：2018-02-28 20:53

本文关键词： 导游薪酬制度收入水平身份定位中俄对比　出处：《山东大学》2017年硕士论文　论文类型：学位论文

【摘要】：随着世界经济和社会的不断进步,旅游越来越成为人们休闲娱乐的主要方式,因此也促进了旅游业的快速发展。中俄两国旅游业在国民经济中都占有重要位置,尤其是中国旅游业,对其经济增长起到了巨大的带动作用。导游是从业旅游服务接待工作的主体人员,也是影响旅游业发展的重要因素之一。随着旅游业快速发展,中俄两国都高度重视导游队伍的建设。中俄两国在导游薪酬制度方面既存在相同的特征,也因为社会制度的差异而存在不同点。合理的导游薪酬制度可以激励导游人员为旅游业做出更大的贡献,实现更多的社会价值。本文对中俄两国导游薪酬制度的现状、问题进行对比分析,旨在从对比中得出制定导游薪酬制度的经验和启示。论文共分为六章:第一章是绪论部分,主要阐述本研究的选题背景以及中俄导游薪酬制度对比分析的研究意义,并介绍本文的写作思路与研究方法。第二章是文献综述与理论基础分析部分,主要对中俄相关研究现状进行梳理与评价,总结出现有研究存在的不足,并对导游制度与薪酬概念进行界定,明确本文的研究范围。本文依据需求层次理论和公平理论角度提出理论假设,为后文中俄两国导游薪酬制度的对比分析提供理论基础。第三章分析中俄两国导游薪酬制度的发展历程与现状,从全面、系统的角度把握中俄两国导游薪酬制度的特征;第四章对中俄导游薪酬制度进行对比分析,包括了导游薪酬制度的构成、存在的问题等方面,研究发现两国在导游薪酬构成、身份定位、薪酬水平以及预支工资方面都存在一些差异。第五章给出俄罗斯导游薪酬制度的对策建议以及中国的启示。最后是论文的结论部分,对整篇论文阐述观点进行概括总结,阐述研究不足与未来的深入研究计划。
[Abstract]:With the continuous progress of the world economy and society, tourism has become the main way for people to enjoy leisure and entertainment, thus promoting the rapid development of tourism. The tourism industry of both China and Russia occupies an important position in the national economy. China's tourism industry, in particular, has played a huge role in driving its economic growth. Tour guides are the main staff of tourism services and reception work, as well as one of the important factors affecting the development of tourism. With the rapid development of tourism, Both China and Russia attach great importance to the construction of tour guides. Both China and Russia have the same characteristics in terms of the tour guide compensation system. There are also differences because of the differences in social systems. A reasonable salary system for tour guides can encourage tour guides to make greater contributions to the tourism industry and realize more social value. This paper gives an account of the current situation of the remuneration system for tour guides in China and Russia. The paper is divided into six chapters: the first chapter is the introduction. This paper mainly expounds the background of this research and the significance of the comparative analysis of the compensation system between Chinese and Russian tour guides, and introduces the writing ideas and research methods of this paper. Chapter two is the literature review and theoretical basis analysis. This paper mainly reviews and evaluates the current situation of relevant research in China and Russia, summarizes the shortcomings of the research, and defines the concept of tour guide system and compensation. Make clear the research scope of this paper. This paper puts forward the theoretical hypothesis based on the theory of hierarchy of demand and the theory of fairness. The third chapter analyzes the development process and current situation of tour guide compensation system in China and Russia, and grasps the characteristics of guide compensation system in China and Russia from a comprehensive and systematic point of view. Chapter 4th makes a comparative analysis of the salary system of tour guides in China and Russia, including the composition and problems of the salary system of tour guides. There are some differences in salary level and advance salary. Chapter 5th gives the countermeasures and suggestions of Russian tour guide compensation system and the enlightenment of China. This paper expounds the lack of research and the further research plan in the future.
【学位授予单位】：山东大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F591;F272.92

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