基于胜任力的辽源市烟草专卖局稽查员的培训管理体系构建

发布时间：2018-04-02 05:01

本文选题：胜任力　切入点：胜任力模型　出处：《吉林财经大学》2017年硕士论文

【摘要】：市场稽查员是我国烟草专卖局落实行使国家法律法规、维持烟草行业秩序的首要操作者,是烟草专卖局的核心业务构成员工。按照执法者的构成来说,稽查员人员众多、站在首要执法一线,不论是烟草行业法律规章的准确执行,还是烟草企业执法公正的外在表现,都由他们的技能和素养直接决定,在烟草行业领域维系公正环境有着举重若轻的地位。鉴于市场稽查员在烟草专卖局中所处的特殊地位,提高市场稽查员岗位胜任能力、建立针对其有效的培训管理体系对企业未来的发展、提高核心竞争力至关重要。本文选取辽源市烟草专卖局市场稽查员作为研究对象。首先,通过对市场稽查员岗位员工进行问卷调查,对调查结果进行整理分析,深入了解企业市场稽查员的岗位特点,并结合辽源市烟草专卖局人力资源现状,分析现有其岗位培训系统还有诸多问题,提出根据胜任力模型来构建市场稽查员的培训体系。其次,基于胜任力和胜任力模型等相关理论,结合前人研究成果,围绕辽源市烟草专卖局的具体工作实际,构建市场稽查员的胜任力模型,开展各种胜任特征的评估,按照岗位需求胜任能力与现有胜任力作比较,寻找距离,再对比现有的培训系统,进行依据胜任能力的培训需求调研分析,制定包括培训目标、培训内容、培训方法等内容的详细可行的培训计划,完善培训实施,最后开展能够提升胜任力的培训评估,建立科学的基于胜任力模型的培训体系。本文以理论和实践相结合,充分发挥胜任力模型在烟草市场稽查员培训管理中的作用,主要针对基于胜任力模型培训体系的研究思路和实际运用进行阐述,设计与辽源市烟草专卖局企业环境相适应的培训流程,建立依据胜任力模型的市场稽查员培训管理系统,进而完善辽源市烟草专卖局的市场稽查员岗位的培训体系。本研究的理论探索、培训体系的构建,将为辽源市烟草专卖局市场稽查员培训管理提供科学的、现实的参考。
[Abstract]:The market inspector is the chief operator of the enforcement of national laws and regulations to maintain the order of the tobacco industry in China's Tobacco Monopoly Bureau and the core business staff of the Tobacco Monopoly Bureau.According to the composition of the law enforcers, inspectors are numerous and stand on the first line of law enforcement. Whether it is the accurate implementation of the laws and regulations of the tobacco industry or the external performance of the tobacco enterprises' law enforcement justice, they are directly determined by their skills and literacy.In the tobacco industry to maintain a fair environment has a light weight.In view of the special position of the market inspector in the tobacco monopoly bureau, it is very important to improve the post competence of the market inspector and establish an effective training management system for the future development of the enterprise and the improvement of the core competitiveness.This article selects the market inspector of the tobacco monopoly bureau of Liaoyuan as the research object.First of all, through the market inspector post staff questionnaire survey, the investigation result carries on the arrangement analysis, deeply understands the enterprise market inspector's post characteristic, and unifies the Liaoyuan tobacco monopoly bureau human resources present situation,Based on the analysis of many problems in the existing job training system, a training system for market inspectors is proposed according to competency model.Secondly, based on competency and competency model and other relevant theories, combined with previous research results, around the specific work of Liaoyuan Tobacco Monopoly Bureau, build the competency model of market inspectors, carry out a variety of competency assessment.Compare the competency of the post with the existing competency, find the distance, compare the existing training system, investigate and analyze the training needs according to the competency, formulate the training target, training content,The detailed and feasible training plan of the training method and so on, perfect the training implementation, finally carry out the training evaluation which can enhance the competence, establish the scientific training system based on the competency model.This paper combines theory and practice to give full play to the role of competency model in the training management of inspectors in tobacco market. It mainly expounds the research ideas and practical application of training system based on competency model.This paper designs the training process adapted to the enterprise environment of Liaoyuan Tobacco Monopoly Bureau, establishes the training management system of market inspector based on competency model, and then consummates the training system of market inspector post in Liaoyuan Tobacco Monopoly Bureau.The theoretical exploration and the construction of training system in this study will provide scientific and realistic reference for the training management of market inspectors in Liaoyuan Tobacco Monopoly Bureau.
【学位授予单位】：吉林财经大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92;F721

【参考文献】