新生代员工心理契约的构成及与员工绩效关系研究

发布时间：2018-04-10 11:13

本文选题：新生代员工 + 心理契约　；参考：《青岛科技大学》2017年硕士论文

【摘要】：伴随着时代的发展,以“80后、90后”为年龄特征的新生代员工在企业发展过程中逐渐担任中坚力量,开始步入社会舞台的中央,而对新生代员工的研究显得愈发重要。企业中心理契约是影响员工绩效的重要因素,心理契约的强弱会对员工的公民行为产生重要的影响,从而影响员工绩效。本研究界定了新生代员工的内涵,归纳了新生代员工的时代特点。通过对已有的关于心理契约研究文献的梳理,概括提出适合当代新生代员工心理契约的构成要素,从组织责任和员工责任两个方面,再通过访谈法和德尔菲法对提出的条目进行增减性修改,最后得出适合当今社会大环境下的新生代员工心理契约的调查问卷。关于员工绩效的问卷国内外已形成比较成熟的问卷,因此本文主要采取文献研究法确定员工绩效的构成要素:任务绩效、周边绩效和创新绩效。本文运用调查问卷法,以新生代员工为调查对象运用SPSS21.0软件对数据进行统计分析,通过对新生代员工心理契约整体与员工绩效整体、心理契约各维度与员工绩效各维度之间相关分析及回归分析,得出以下结论:心理契约整体与员工绩效整体之间显著正相关,员工绩效对员工绩效具有正向的积极作用;新生代员工心理契约整体与员工绩效各维度之间均存在显著正相关,新生代员工心理契约与任务绩效、周边绩效和创新绩效均具有正向的积极作用;组织责任的交易型、关系型以及员工责任的发展型和交易型维度对任务绩效具有显著的正向预测作用;组织责任的交易型、关系型维度以及员工责任的关系型、交易型维度对周边绩效具有正向的积极作用;组织责任的交易型、发展型以及员工责任的发展型维度对创新绩效具有正向的积极作用。通过探究新生代员工的心理契约对员工绩效的影响,可以得出加强对心理契约的管理能够提高员工绩效,最后提出合理的建议。
[Abstract]:With the development of the times, the new generation of employees with the characteristics of "post-80s, post-90s" are gradually acting as the backbone in the process of enterprise development, starting to enter the center of the social stage, and the study of the new generation of employees becomes more and more important.Psychological contract is an important factor to affect employee performance. The strength of psychological contract will have an important impact on the civil behavior of employees, thus affecting employee performance.This study defines the connotation of the new generation of employees and sums up the characteristics of the new generation of employees.By combing the existing research literature on psychological contract, this paper summarizes the elements of psychological contract suitable for the new generation of employees, from two aspects of organizational responsibility and employee responsibility.Through the interview method and Delphi method, the proposed items are modified, and finally a questionnaire for the psychological contract of the new generation of employees under the current social environment is obtained.The questionnaire on employee performance has formed a mature questionnaire at home and abroad, so this paper mainly adopts the literature research method to determine the constituent elements of employee performance: task performance, peripheral performance and innovation performance.In this paper, the new generation of employees as a survey object, using SPSS21.0 software to carry on statistical analysis of the data, through the new generation of employees psychological contract and employee performance as a whole,Based on the correlation analysis and regression analysis between each dimension of psychological contract and employee performance, the following conclusions are drawn: psychological contract as a whole has positive correlation with employee performance, and employee performance has positive effect on employee performance;There is significant positive correlation between the psychological contract of the new generation employees and each dimension of employee performance. The psychological contract and task performance, peripheral performance and innovation performance of the new generation employees have positive positive effects; the transactional type of organizational responsibility.The developmental and transactional dimensions of relationship and employee responsibility have significant positive predictive effects on task performance;The transactional dimension has a positive effect on the peripheral performance, while the organizational responsibility transactional dimension, the developmental dimension and the employee responsibility dimension have a positive effect on the innovation performance.By exploring the influence of the psychological contract of the new generation of employees on the employee performance, we can conclude that strengthening the management of the psychological contract can improve the performance of the staff, and finally put forward some reasonable suggestions.
【学位授予单位】：青岛科技大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92

【参考文献】