基于模糊推理的公交人员绩效考核方案研究

发布时间：2018-04-18 17:44

本文选题：绩效考核 + T-S模糊系统　；参考：《东北石油大学》2017年硕士论文

【摘要】：对于当下的大多数企业来说,无论是何种性质的企业,绩效考核对于企业发展来说都是不容忽视的一环,而不同企业间绩效考核的差异性则大致体现在两个方面,其中第一点是所采用的绩效考核评价指标之间存在的异同,其二是绩效方法制定上的区别。虽然现在市场绩效考核的评价方法如雨后春笋般层出不穷,但是实际上并没有出现一种广为鉴用的定性指标评价法,主观意识在绩效考核评价指标中依然占据主导地位。但是个人思想上的主观能动性很容易造成绩效考核评价结果的不准确,从而致使绩效考核失去意义。为了尽量降低主观能动性在绩效考核中的影响,本文引入了模糊推理的方法,并对其用智能优化算法进行优化,从而有效避免早熟收敛。本文以大庆西区公交公司的“公交运行数字化管理系统”的实际工程项目作为背景,通过对几种经济学中的绩效考核方法进行的对比分析后,采用KPI关键绩效指标考核法作为本文经济学的背景。同时,针对目前使用较为广泛、取得成果较多、研究的较为深入的三种模糊系统进行了比较,因T-S模糊模型具有独特优势,其后件是前件的线性组合且可以任意精度逼近任意非线性函数,本文最终决定采用T-S模糊系统作为大庆西区公交公司绩效考核系统的基本建模模型,并依据其对绩效考核评价所依据的指标集和模糊集进行相应的设计与实现。T-S模糊模型的构建第一步是对公交人员实际存在的绩效考核问题和需要考核的部门职能进行分析,确定绩效考核所依据的指标集,然后为每个指标设置模糊集,根据专家经验构建模糊规则库,最后采用改进的粒子群优化算法确定模型中各参数,以使其逼近标准样本中的复杂非线性输入输出关系。具体优化这些参数的基本思路是:将所有N个参数看做N维空间中的一个个点,构建模型输出端的误差函数,显然该函数是定义在同一空间上的N元函数,N维空间寻找一点使其对应的误差函数有全局最小值,此时该点即为T-S模型参数的优化结果,参数确定后的T-S模型可直接用于绩效考核。该运行数字化管理系统的开发主要依据大庆公交总公司的实际情况和需求,目前已经投入使用。对公交公司的绩效考核评价方面起到了很大的帮助作用,同时在每天公交人员的服务过程中,可以起到有效的监督和促进作用。
[Abstract]:For most enterprises at present, no matter what kind of enterprises, performance appraisal is a link that can not be ignored for the development of enterprises, and the difference of performance appraisal among different enterprises is roughly reflected in two aspects.The first point is the difference between the performance evaluation index and the performance method.Although the evaluation methods of market performance appraisal are springing up one after another, in fact, there is not a widely used qualitative index evaluation method, and subjective consciousness still occupies a dominant position in the performance evaluation index.But the subjective initiative of personal thought can easily lead to the inaccuracy of the results of the performance appraisal, which makes the performance appraisal lose its significance.In order to reduce the influence of subjective initiative on performance appraisal, this paper introduces the fuzzy reasoning method, and optimizes it with intelligent optimization algorithm, which can effectively avoid premature convergence.This paper takes the actual project of "Digital Management system of Public Transport Operation" of Daqing West Public Transport Company as the background, through the comparative analysis of several performance appraisal methods in economics.Adopt KPI key performance index appraisal method as the background of this article economics.At the same time, three kinds of fuzzy systems, which are widely used, have achieved more achievements and have been studied deeply, are compared, because T-S fuzzy model has unique advantages.The following part is the linear combination of the former parts and can approach any nonlinear function with arbitrary precision. This paper finally decides to adopt T-S fuzzy system as the basic modeling model of the performance appraisal system of Daqing West Public Transportation Company.According to the corresponding design and implementation of the index set and fuzzy set, the first step of constructing the fuzzy model is to analyze the actual performance appraisal problems of public transport personnel and the functions of departments that need to be evaluated.Then the fuzzy set is set up for each index, and the fuzzy rule base is constructed according to the expert experience. Finally, the improved particle swarm optimization algorithm is used to determine the parameters of the model.In order to make it approximate to the complex nonlinear input-output relation in the standard sample.The basic idea of optimizing these parameters is that all N parameters are regarded as points in N-dimensional space, and the error function of the output end of the model is constructed.It is obvious that this function is a N-element function defined on the same space, which finds a point in which the corresponding error function has the global minimum value, and the point is the optimization result of the parameters of the T-S model.The T-S model after parameter determination can be directly used in performance appraisal.The development of the digital management system is mainly based on the actual situation and demand of Daqing Public Transportation Corporation, and has been put into use.It plays a very important role in the performance evaluation and evaluation of public transport companies. At the same time, it can play an effective role in supervision and promotion in the process of daily bus service.
【学位授予单位】：东北石油大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92;F572.6

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