知识共享对企业绩效的影响研究—组织创新的中介作用

发布时间：2018-04-21 00:15

本文选题：知识共享 + 组织创新　；参考：《东南大学》2017年硕士论文

【摘要】：近年来,企业越来越意识到知识的重要作用,更加重视对知识进行有效的管理,学者们也普遍认为企业竞争优势的一个重要来源是知识管理。而知识共享作为企业知识管理的一个重要方面,其重要性也受到了越来越多的关注。但是,面对复杂多变的内外部环境,特别是全球化以及信息技术的迅速发展,企业要如何利用知识共享来适应环境,以提高企业的绩效正成为学者们研究的一个主题。虽然知识共享会促进企业绩效在理论上已经被很多数学者所证实,但也有一些学者认为知识共享对企业绩效的影响不是直接发生的,而是需要通过一些中介来对企业绩效产生影响。并且目前的理论和实证研究中,对知识共享促进组织绩效的过程和机理研究的较少。本文选取江苏、安徽地区来自各行各业的企业作为样本进行研究。分析了企业内外部知识共享如何对企业的绩效产生直接的影响,此外,企业内外部环境的变化,使得企业需要能够不断提升自身适应环境的能力,为此企业需要加大创新,而知识又是企业创新的源泉。本研究通过探讨知识共享如何通过组织创新的中介作用来影响企业绩效,以期为打开知识共享和组织创新对企业绩效影响的"黑箱"找到一把新的钥匙,并得出一些具有理论和实践意义的结论。本研究通过规范分析和实证分析相结合的研究方法。在规范分析法部分,主要是以文献研究法为本研究奠定坚实的理论基础。通过借助大量文献的阅读,了解相关问题的研究现状,总结分析了知识共享、组织创新的分类以及企业绩效的测量,为实证研究做好充实的准备。在实证分析部分,采用问卷调查法获取关于知识共享、组织创新以及企业绩效相关数据,并根据概念模型使用SPSS16.0以及AMOS17对数据进行分析,包括了描述性统计分析、结构方程模型分析,揭示了知识共享和组织创新影响企业绩效的途径。本研究结果表明,知识共享的各个维度对企业组织创新和企业绩效有直接作用;组织创新的两个维度对企业绩效有直接作用;组织创新两个维度均在知识共享与企业绩效的关系中起中介作用。这些结论可以帮助我们更好的分析哪些因素能对企业的绩效有着更大的贡献,通过理论分析结果的解读,为企业培养知识共享的能力,提高企业绩效有着重要作用。根据这些研究结论,本研究对企业提出以下建议:(1)制定充分的组织内部知识共享机制;(2)建立企业外部网络,积极与外部相关者进行知识共享交流;(3)关注组织创新的情况,通过组织创新水平的反馈,给出相应的知识共享改进措施。
[Abstract]:In recent years, enterprises have become more and more aware of the important role of knowledge, pay more attention to the effective management of knowledge, and scholars generally think that knowledge management is an important source of enterprises' competitive advantage. As an important aspect of enterprise knowledge management, knowledge sharing has been paid more and more attention. However, in the face of complex internal and external environment, especially globalization and the rapid development of information technology, how to use knowledge sharing to adapt to the environment, in order to improve the performance of enterprises is becoming a topic of scholars. Although knowledge sharing can promote firm performance in theory has been confirmed by many scholars, but some scholars believe that the impact of knowledge sharing on enterprise performance does not occur directly. It is necessary to influence the enterprise performance through some mediations. And in the current theoretical and empirical research, there are few researches on the process and mechanism of knowledge sharing promoting organizational performance. This paper selected Jiangsu and Anhui enterprises from various industries as samples to study. This paper analyzes how the knowledge sharing inside and outside the enterprise has a direct impact on the performance of the enterprise. In addition, the change of the internal and external environment of the enterprise makes the enterprise need to improve its ability to adapt to the environment, so the enterprise needs to increase innovation. Knowledge is the source of enterprise innovation. This study explores how knowledge sharing affects enterprise performance through the intermediary role of organizational innovation, in order to find a new key to open the black box of knowledge sharing and organizational innovation on enterprise performance. Some conclusions of theoretical and practical significance are obtained. This research combines normative analysis with empirical analysis. In the part of normative analysis, it is mainly based on literature research method to lay a solid theoretical foundation. Through reading a large number of literature to understand the research status quo of related issues, this paper summarizes and analyzes the knowledge sharing, the classification of organizational innovation and the measurement of enterprise performance, in order to prepare for the empirical research. In the part of empirical analysis, we use questionnaire to obtain data on knowledge sharing, organizational innovation and enterprise performance, and use SPSS16.0 and AMOS17 to analyze the data according to the conceptual model, including descriptive statistical analysis. The analysis of structural equation model reveals the ways that knowledge sharing and organizational innovation affect enterprise performance. The results show that each dimension of knowledge sharing has a direct effect on enterprise organizational innovation and enterprise performance, and the two dimensions of organizational innovation have direct effect on enterprise performance. The two dimensions of organizational innovation play an intermediary role in the relationship between knowledge sharing and enterprise performance. These conclusions can help us to better analyze which factors can make a greater contribution to the performance of enterprises, through the interpretation of theoretical analysis results, for enterprises to cultivate the ability to share knowledge, improve corporate performance has an important role. Based on these conclusions, this study proposes the following suggestions to enterprises: 1) to develop a sufficient internal knowledge sharing mechanism within an organization. (2) to establish an external network of enterprises and actively share knowledge with external stakeholders. (3) to pay close attention to the situation of organizational innovation. Through feedback of organizational innovation level, the corresponding measures of knowledge sharing improvement are given.
【学位授予单位】：东南大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F279.2

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