IT企业员工心理契约违背对工作投入的影响：组织承诺的中介作用

发布时间：2018-01-06 04:09

本文关键词：IT企业员工心理契约违背对工作投入的影响：组织承诺的中介作用　出处：《华中师范大学》2014年硕士论文　论文类型：学位论文

【摘要】：IT企业是智力密集型行业,企业员工多为知识型员工,对于IT行业内企业来说人才是最重要的生产要素,是企业生产力的根源和企业竞争优势的最终依托。80后现已成为IT企业的主力,如今90后也慢慢步入工作岗位,这些新时代的员工与其父辈母辈在价值取向上存在差异,他们相对独立,并且更加自我,比较注重工作与休闲的平衡。因此,如何对这些新一代的员工进行管理,让他们在工作中扬长避短,成为优秀的IT人才,是IT企业管理者面对的重要课题。心理契约是指员工对组织中双方所负责任的一种信念,是一种不成文的心理上的契约。心理契约违背会对员工的工作态度(比如组织承诺等)和行为(比如组织公民行为、离职行为等)产生影响,掌握心理契约违背的破坏机制,能够对管理者关于员工的心理契约建设、维护提供理论支持,保持健康的员工—组织关系,为企业的发展奠定良好的基础。本文使用问卷调查的方法,探讨了IT企业员工心理契约违背与组织承诺、工作投入的关系。我们得出以下结论： (1)IT企业员工所感知到的心理契约违背的平均水平处于中等偏下水平,在性别、年龄、婚姻状况、学历、现任职位和工作时间上有显著差异。 (2)IT企业员工的组织承诺水平居于中等偏上。情感承诺在现任职位和工作时间上表现出显著性的差异；持续承诺在工作时间上表现出显著性的差异；规范承诺在学历、现任职位和工作时间上表现出显著性的差异。 (3)IT企业员工的工作投入水平居于中等偏上,在性别、婚姻状况、学历、现任职位和工作时间上表现出显著性的差异。 (4)心理契约违背对组织承诺和工作投入均有显著的预测作用。 (5)组织承诺(情感、规范和持续承诺)在心理契约违背与工作投入之间起部分中介作用。
[Abstract]:IT enterprise is intelligence - intensive industry , enterprise employees are mostly knowledge workers , for enterprises in IT industry , talent is the most important factor of production , it is the root of enterprise productivity and the ultimate support of enterprise competitive advantage . Using the method of questionnaire , this paper discusses the relationship between the breach of employee psychological contract of IT enterprise and the organizational commitment and the input of work . We conclude that : ( 1 ) The average level of psychological contract violation perceived by IT enterprise employees is at a moderate level , and there are significant differences in gender , age , marital status , educational background , current position and working time . ( 2 ) The organizational commitment level of IT enterprise employees is superior to that of the middle class . Emotional commitment shows significant differences in current positions and hours of work ; persistent commitments show significant differences in working hours ; normative commitments show significant differences in academic qualifications , current positions and working hours . ( 3 ) The employee ' s input level of IT staff is superior to that in the middle class , showing significant difference in gender , marital status , education , current position and working time . ( 4 ) Psychological contract goes against organizational commitment and input of work . ( 5 ) Organizational commitment ( emotional , normative and sustained commitment ) plays a part between the breach of psychological contract and the input of work .

【学位授予单位】：华中师范大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F272.92;F49

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