西安市常规公交服务质量与可靠性评价研究

发布时间：2018-01-04 02:28

本文关键词：西安市常规公交服务质量与可靠性评价研究　出处：《长安大学》2015年硕士论文　论文类型：学位论文

【摘要】：近年来随着社会经济的快速发展,人民生活水平不断提高,私家车已经深入人们的生活,成为不可或缺的必需品。但是随着机动车保有量的增多,城市交通拥堵问题也日益的凸显。解决城市交通供需冲突、改善交通布置结构、抑制城市环境持续的恶化迫在眉睫,各大城市将“公交优先战略”提上日程,优先发展公共交通事业,鼓励居民公交优先选择出行。“公交优先战略”是城市交通发展的趋向,要想使这一观念深入人心,首先最为重要的就是提高公交服务质量,用最好的服务打动乘客、吸引乘客。本文在各大城市大力推进“公交优先”战略前提下,对西安市常规公交服务质量和可靠性进行研究。对其公交服务质量发展现状和服务质量评价指标进行探讨,选取最有代表性的安全性、方便性、经济型、迅速性、准时性、舒适性6个方面12项指标进行研究。公交服务可靠性反映的是在道路动态交通条件下,公交系统日常工作运营能够完成载客任务、给乘客提供一定程度服务的能力。本文中采用经验概率作为其可靠性指标,简单直观的反映公交的服务能力。最后,对效能模型ADC进行简单介绍并运用系统效能模型E=ADC对公交服务进行评价。本文目的是通过对西安市常规公交服务质量进行评价,反映西安市公交的服务现状,并为有关部门进行相关研究提供参考,促进西安市常规公交服务质量的提高,为市民提供更为方便快捷的高品质公交服务。
[Abstract]:In recent years, with the rapid development of social economy, people's living standards have been improved, private cars have gone deep into people's lives, become an indispensable necessity, but with the increase in the number of motor vehicles. The problem of urban traffic congestion is also increasingly prominent. It is urgent to solve the conflict of urban traffic supply and demand, improve the traffic layout structure, restrain the continuous deterioration of urban environment, and put the "bus priority strategy" on the agenda of major cities. Give priority to the development of public transport, encourage residents to choose public transport priority. "bus priority strategy" is the trend of urban traffic development, want to make this concept deeply popular. First of all, the most important thing is to improve the quality of public transport service, with the best service to impress passengers and attract passengers. This paper studies the quality and reliability of bus service in Xi'an city, discusses the present situation of the development of bus service quality and the evaluation index of service quality, and selects the most representative security, convenience and economic type. The reliability of bus service reflects that under the condition of road dynamic traffic, the daily operation of public transportation system can complete the task of carrying passengers. To provide a certain degree of service to passengers. This paper uses empirical probability as its reliability index, simple and intuitive reflect the service capacity of public transport. Finally. The efficiency model ADC is introduced briefly and the system efficiency model is used to evaluate the public transport service. The purpose of this paper is to evaluate the quality of conventional public transport service in Xi'an. It reflects the current situation of bus service in Xi'an, and provides reference for relevant departments to improve the quality of bus service in Xi'an, and provides a more convenient and fast high quality bus service for citizens.
【学位授予单位】：长安大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：U491.17

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