智能停车系统用户体验设计研究

发布时间：2018-08-22 10:12

【摘要】：城市中随着汽车拥有量的增长,导致与公共停车位的供给关系出现严重失衡。长期以来社会对于交通问题的关注点集中在动态交通上,属于静态的停车问题使车主在停车过程中出现了体验非常差的感受,随着停车矛盾越来越集中,政府、社会以及学术界开始聚焦停车问题。停车场和停车位形式的多样化,管理方的不同,管理模式的差异化让整个停车解决方案很难面面俱到。随着政府政策环境的改善和对拥堵问题的关注,让整个停车市场在移动互联网的作用下加速催化,对于产生更优质的解决方案提供了良好的条件。本文调研了国内和国际市场上各类型的停车场和停车设施,进行定性和定量的分析其中优势和缺点。总结出从汽车技术发展,车位管理方式,人机交互技术,政策环境,车主个人五个影响停车用户体验的主要方面,并展开分析和论述,运用多种研究方法探讨了人-车-环境的停车系统的用户体验设计要素和原则,并且针对城市车位数量最大的小型停车场提出了智能联网共享车位锁的解决方案,对未来停车行业发展的趋势进行了有益的探索。虽然,整个行业和学术界对于不同的智能停车解决方案还在摸索中,但是以用户体验优化为核心的解决方案对于市场和用户接受将会是至关重要的因素。未来新技术的应用让整个停车环节和体验出现革命性的变化。
[Abstract]:With the increase of car ownership in cities, there is a serious imbalance in the supply of public parking spaces. For a long time, the attention of the society to the traffic problem has focused on the dynamic traffic. The static parking problem has caused the car owners to experience a very bad experience in the parking process. As the parking contradictions become more and more concentrated, the government, Society and academia are beginning to focus on parking. The diversity of parking and parking spaces, the difference of management mode makes the whole parking solution difficult. With the improvement of government policy environment and the attention to congestion problem, the whole parking market can be accelerated by mobile Internet, which provides a good condition for producing higher quality solutions. This paper investigates all kinds of parking lots and parking facilities in domestic and international markets, and analyzes their advantages and disadvantages qualitatively and quantitatively. This paper summarizes the five main aspects that affect the parking user's experience, such as the development of automobile technology, parking space management mode, human-computer interaction technology, policy environment and owner's personal experience, and analyzes and discusses it. This paper discusses the design elements and principles of the user experience of the man-vehicle-environment parking system by using various research methods, and puts forward a solution to the intelligent network-shared parking lock for the small parking lot with the largest number of parking spaces in the city. The development trend of parking industry in the future is discussed. Although the whole industry and academia are still groping for different intelligent parking solutions, the solution based on user experience optimization will be a crucial factor for the market and user acceptance. The application of new technologies in the future will revolutionize the whole parking process and experience.
【学位授予单位】：北京服装学院
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：U495;U491.7

【相似文献】