员工利益表达沉默与组织氛围、员工需求的关系研究

发布时间：2018-06-08 22:56

本文选题：利益表达沉默 + 组织氛围　；参考：《重庆大学》2014年硕士论文

【摘要】：由于我国传统的思想文化与社会实际情况的特殊性，员工在面对自身合理利益受到侵犯时却保持沉默不言，是一种普遍存在的社会现象。实际上，员工对受损利益保持沉默并不意味着员工对利益的放弃，而且长期的沉默积累最终将会影响员工自身的利益并危及组织的利益与长远发展。当员工面对受损利益时，在什么情况下会保持沉默，在什么情况又会敢于表达，什么因素会对员工利益表达沉默产生影响，诸如此类的问题均值得研究者与管理实践者的关注。本研究基于文献的梳理与理论的思考，提出了组织氛围、员工需求、员工利益表达沉默三者之间的关系假设。通过问卷调查、专家评定与统计分析等多种方法，展开了四项研究：①初步探讨了员工利益表达沉默的主要类型及其性质；②探索了员工利益表达沉默的维度结构，并对其现状特征进行了分析；③探索了组织氛围的维度结构，并对其现状特征进行了分析；④探索了员工需求的维度结构，并探讨了组织氛围、员工需求、员工利益表达沉默三者之间的关系。本研究得到的主要结论如下： ①按照内容来划分，组织中员工利益表达沉默主要存在五种类型，其中以防御性沉默最为典型；按照属性来划分，，组织中员工利益表达沉默主要存在三种属性，其中以积极沉默最为突出。 ②组织中员工利益表达沉默呈现出五个维度，分别为体谅性沉默、漠视性沉默、防御性沉默、无助性沉默、审视性沉默（按照均值降序排列）。总体上，员工利益表达沉默处于中等水平，并且通过差异性分析比较发现，员工利益表达沉默的五个维度在性别、年龄、学历、工龄、职位及组织性质六类人口学统计变量上存在不同程度的显著差异。 ③组织氛围呈现出五个维度，分别为支持氛围、和谐氛围、学习氛围、开放氛围、成长氛围（按照均值降序排列）。总体上，组织氛围处于中等水平，并且通过差异性分析比较发现，五个维度在性别、年龄、学历、工龄及组织性质五类人口学统计变量上存在不同程度的显著差异。 ④组织中员工需求呈现出五个维度，分别为待遇环境需求、发展条件需求、关爱接纳需求、组织品位需求、自我实现需求、工作特性需求（按照均值降序排列）；总体上看，员工需求处于较高水平。 ⑤通过探索组织氛围、员工需求、员工利益表达沉默三者之间的关系发现：员工需求各维度对组织氛围的各维度具有显著的预测作用，组织氛围各维度对员工利益表达沉默各维度具有显著的预测作用，员工需求各维度对员工利益表达沉默各维度具有显著的预测作用。并且中介效应检验发现，组织氛围在员工需求对无助性沉默、防御性沉默、体谅性沉默的过程中起着中介效应。
[Abstract]:Because of the particularity of the traditional ideological culture and social reality in our country, it is a universal social phenomenon for employees to keep silent when their legitimate interests are violated. In fact, the silence of the employee on the damaged interest does not mean that the employee gives up the interest, and the long-term silence accumulation will ultimately affect the employee's own interests and endanger the organization's interests and long-term development. When the employee is faced with the injured interests, under what circumstances will he remain silent, in what circumstances will he dare to express himself, and what factors will affect the silence of the employee's interest expression? Based on literature review and theoretical thinking, this study puts forward the hypothesis of the relationship among organizational atmosphere, employee needs and employee interest expression silence. By means of questionnaire, expert evaluation and statistical analysis, four studies on the main types and nature of employee interest expression silence are carried out. 2 the dimension structure of employee interest expression silence is explored. Finally, the author analyzes the present situation and explores the dimensionality structure of organizational atmosphere, and explores the dimensionality structure of employee demand, and discusses the organizational atmosphere and employee demand. The main conclusions of this study are as follows: 1 according to the content, there are five main types of employee interest expression silence in the organization, among which defensive silence is the most typical; According to attributes, there are three main attributes of employee interest expression silence in the organization, among which active silence is the most prominent. 2 in organization, employee interest expression silence presents five dimensions, which are considerate silence and indifferent silence. Defensive silence, helpless silence, review silence (in descending order of mean). On the whole, the silence of employee interest expression is at the middle level, and through the analysis and comparison of differences, it is found that the five dimensions of the silence of employee interest expression are gender, age, education, length of service. There are significant differences in the six demographic variables of position and organizational nature. 3 the organizational atmosphere presents five dimensions: support atmosphere, harmonious atmosphere, learning atmosphere and open atmosphere. Growth atmosphere (in descending order of average value). In general, the organizational atmosphere is at the middle level, and through the difference analysis and comparison, the five dimensions in gender, age, education, There are significant differences in five demographic variables of length of service and organizational nature. (4) there are five dimensions of employee demand in the organization, which are treatment environment demand, development condition demand, care and acceptance demand, organization grade demand, etc. Self-actualization requirements, job characteristics requirements (in descending order on average; overall, employee needs are at a high level. 5 by exploring the organizational climate, employee needs, The relationship between employee interest expression silence and employee interest expression silence shows that each dimension of employee demand has a significant predictive effect on each dimension of organizational atmosphere, and each dimension of organizational atmosphere has significant predictive effect on each dimension of employee interest expression silence. Each dimension of employee demand has a significant predictive effect on each dimension of employee interest expression silence. Furthermore, the intermediary effect test shows that organizational atmosphere plays an intermediary role in the process of employee demand for helplessness silence, defensive silence and considerate silence.
【学位授予单位】：重庆大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：B849

【参考文献】