会谈中咨询师情绪投入的质化研究

发布时间：2018-10-12 21:46

【摘要】：咨询师作为咨询关系中二元结构的重要一方,对咨询的进展无疑起着非常重要的作用。不管是结合会谈过程还是咨询效果来看,除了咨询技术,咨询师的情绪也不容忽视;从咨询师职业倦怠的研究中亦可发现,咨询师的情绪是其中最重要的关注点。回顾国内外关于咨询师情绪的相关研究,发现大多只停留在描述层面,很少涉及咨询师在会谈中的情绪工作过程,这对于理解咨询师变量、认识会谈过程和促进咨询效果都是不够的。为更好地理解咨询师变量,本研究通过质性的方法来探究咨询师在会谈过程中情绪工作的具体过程,将此现象命名为会谈中咨询师的情绪投入,并定义其为在会谈中,咨询师为了促进咨询进展,有意识地对自身情绪进行调整。选取了具有不同从业年限、不同取向的咨询师作为访谈对象,通过半结构化访谈的方法收集数据,探索对会谈中咨询师情绪投入的理解及其过程,丰富对会谈过程中咨询师变量的认识。本研究采用协商一致的质化研究方法,对15位咨询师的访谈结果进行了分析。结果发现了有两个与会谈中咨询师情绪投入相关的域,分别是情绪投入的理解和情绪投入的过程,并形成了会谈中咨询师情绪投入此概念的界定:在会谈过程中,咨询师为了促进咨询(减少或增加对会谈过程的影响),有意识地对自己的情绪进行觉察和调整。咨询师的情绪投入必然发生,但需要咨询师有意识地、主动地进行觉察、调整,且具有适度性,提示了咨询师要关注自身在会谈中的情绪投入情况。从研究结果亦可发现,咨询师在会谈中的情绪投入会经历进入、唤起、觉察、调整及调整后等阶段,在投入的过程中这些阶段可能具有反复性、跳跃性。这给督导师对咨询师在会谈中情绪的关注、理解和指导提供了方向,也为咨询师的培训、教育及自我关照等提供了有用的信息。最后,文章从研究设计和研究工具等角度反思了本研究的不足,并对今后的研究方向提出了设想。
[Abstract]:As an important part of the dual structure in the consulting relationship, consultants undoubtedly play a very important role in the progress of consultation. In addition to consulting technique, the emotion of consultant can not be ignored, and it can be found from the study of job burnout of consultant that the emotion of consultant is the most important concern. Reviewing the relevant studies on consultants' emotions at home and abroad, it is found that most of them only stay at the descriptive level, and rarely involve the emotional work process of the counselors in the talks, which is helpful to understand the consultant variables. It is not enough to understand the process of the talks and to promote the effectiveness of the consultation. In order to better understand the consultant variables, this study explores the specific process of the emotional work of the consultant in the process of the interview through qualitative methods, which is named as the emotional input of the consultant in the interview, and is defined as the emotional input in the interview. In order to promote counseling progress, counselors consciously adjust their emotions. The consultants with different working years and different orientations were selected as the interview subjects. The data were collected through semi-structured interviews to explore the understanding and process of the consultants' emotional involvement in the talks. Enrich the understanding of the consultant variables in the course of the talks. In this study, a consensus qualitative study was used to analyze the results of 15 consultants. The results show that there are two domains related to the emotional input of the consultant in the interview, namely, the understanding of the emotional input and the process of the emotional engagement, and the definition of the concept of the emotional engagement of the consultant in the interview is formed: in the process of the talks, The counselor consciously perceives and adjusts his emotions in order to facilitate counseling (reducing or increasing the impact on the process). The emotional input of the consultant must occur, but it needs the consultant to consciously, actively detect, adjust, and have a moderate nature, indicating that the consultant should pay attention to their emotional input in the talks. It can also be found from the research results that the emotional involvement of the consultant in the talks will go through the stages of entry arousal awareness adjustment and adjustment which may be repetitive and leaping in the process of input. This provides a direction for the supervisor's attention, understanding and guidance of the consultant's emotions during the interview, and also provides useful information for the consultant's training, education and self-care. Finally, the paper reflects on the deficiency of this study from the point of view of research design and research tools, and puts forward a tentative plan for the future research direction.
【学位授予单位】：华中师范大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：B849

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