建筑业技术型员工工作压力、工作满意度与离职倾向关系的研究

发布时间：2018-12-12 04:15

【摘要】：建筑业作为重要的产业部门之一,在国民经济各行业中占有重要地位。20世纪90年代以来,上海社会经济发展历程表明建筑业为促进上海经济的发展发挥了重要作用。建筑业在国民经济中的地位不可替代,使得建筑业员工、尤其是技术型员工成了香饽饽,但同时他们也面临着巨大的挑战。风险和收益是相对应的,正所谓“高风险,高收益”,建筑业员工在获得相对高的收益的同时,也承担着巨大的风险和压力。虽然建筑业的发展为人才市场提供了较多的就业机会,但人员流动的频繁也成为建筑业发展中无法避免的问题。较高的人员流动在很大程度上增加了企业的管理、培训成本。如何缓解建筑业员工工作压力,提高工作满意度,降低离职率已经成了建筑行业相关企业的核心议题。围绕这一目标,本研究采用了问卷调查的研究方式,选取了上海建筑行业(包括建设单位、施工单位、设计单位、监理单位、造价咨询单位等)技术型员工为样本,有效样本数量为284人,重点研究分析了上海建筑行业中技术型员工的工作压力、工作满意度和离职倾向之间的关系,分析结果基本证实了研究构思和假设,并得出了以下主要结论： (1)目前,建筑行业技术型员工工作压力主要可以分为外源压力和内源压力。 (2)性别、婚姻状况、职务或工作岗位等因素会对建筑行业技术型员工的工作压力、工作满意度和离职倾向带来一定的影响,并且产生一定的差异。 (3)建筑行业技术型员工的工作压力与工作满意度对其离职倾向有一定的预测作用。 (4)工作满意度是工作压力影响离职倾向的中介变量,外源工作压力通过影响工作满意度进一步影响离职倾向。本研究的结论为建筑行业的管理人员制订管理制度和措施提供了理论依据,并对如何提高建筑业技术型员工的工作满意度、减少离职率提供了一些参考意见。
[Abstract]:As one of the important industrial sectors, the construction industry occupies an important position in the various industries of the national economy. Since the 1990s, the development of Shanghai's social economy has shown that the construction industry has played an important role in promoting the development of Shanghai's economy. The position of the construction industry in the national economy is irreplaceable, which makes the construction workers, especially the technical employees, become the hot spot, but they are also faced with great challenges at the same time. Risk and profit are corresponding, so called "high risk, high profit", construction workers are taking huge risk and pressure while obtaining relatively high income. Although the development of the construction industry has provided more employment opportunities for the talent market, the frequent turnover of personnel has become an unavoidable problem in the development of the construction industry. Higher mobility increases the cost of management and training to a large extent. How to relieve the work pressure of construction workers, improve job satisfaction and reduce the turnover rate has become the core issue of construction industry related enterprises. Around this goal, this research adopts the research method of questionnaire, selects the Shanghai construction industry (including the construction unit, the design unit, the supervision unit, the cost consultation unit and so on) the technical staff as the sample, The effective sample size is 284. The relationship among job stress, job satisfaction and turnover intention of skilled workers in Shanghai construction industry is analyzed. The results basically confirm the concept and hypothesis of the research. The main conclusions are as follows: (1) at present, the working pressure of technical workers in construction industry can be divided into exogenous pressure and endogenous pressure. (2) factors such as gender, marital status, position or work position will have certain influence on the job pressure, job satisfaction and turnover intention of the technical workers in the construction industry, and have certain differences. (3) Job stress and job satisfaction of technical workers in construction industry can predict their turnover intention. (4) Job satisfaction is the intermediate variable of job pressure influencing turnover intention, and exogenous job stress further affects turnover intention by influencing job satisfaction. The conclusion of this study provides a theoretical basis for managers in the construction industry to formulate management system and measures, and provides some reference suggestions on how to improve the job satisfaction of technical construction workers and reduce the turnover rate.
【学位授予单位】：华中师范大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：B842

【相似文献】