“一带一路”倡议背景下电子商务中消费者权益的法律保护

发布时间：2018-04-27 09:46

本文选题：电子商务 + 消费者权益　；参考：《新疆社会科学》2017年05期

【摘要】："一带一路"倡议的提出与推进,给我国电子商务的发展带来了难得的机遇,但由于网络购物具有的特殊性,使得网络消费者的权益保护面临着更大的挑战。在网络购物中,网络消费者的弱势地位更显突出,其知情权、公平交易权、交易安全权、无理由退货权更易受到侵犯,求偿权实现更加困难。由此,有必要强化网络消费者知情权、公平交易权、交易安全权、无理由退货权的法律保护措施,如建立第三方信誉评价机构对网络经营者进行信誉评价制度、以非穷尽的方式列举对网络消费者"不公平、不合理"格式条款的具体情形等,并保障网络消费者求偿权的实现,如实行第三方交易平台经营者先行赔付制度、建立网络购物在线纠纷解决机制等。
[Abstract]:The proposal of "Belt and Road" has brought a rare opportunity to the development of electronic commerce in China. However, because of the particularity of online shopping, the protection of the rights and interests of online consumers is facing a greater challenge. In the network shopping, the weak position of the network consumer is more prominent, its right to know, the right to fair trade, the right to trade security, the right to return goods without reason is more vulnerable to infringement, and the realization of the claim right is more difficult. Therefore, it is necessary to strengthen the legal protection measures such as the right of network consumers to know, the right to fair trade, the right to trade security, the right to return goods without reason, such as the establishment of a system of reputation evaluation for network operators by third-party credit evaluation agencies. To enumerate in a non-exhaustive manner the specific circumstances of "unfair and unreasonable" format terms to network consumers, and to guarantee the realization of network consumers' right to claim compensation, such as the implementation of the third-party trading platform operator's advance payment system, Establish online online dispute resolution mechanism for online shopping.
【作者单位】：新疆社会科学院法学研究所;西安交通大学人文学院;新疆维吾尔自治区人民检察院;
【分类号】：D996

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