C汽车销售公司绩效考核问题诊断报告

发布时间：2018-01-09 23:21

本文关键词：C汽车销售公司绩效考核问题诊断报告　出处：《重庆大学》2015年硕士论文　论文类型：学位论文

【摘要】：现代市场竞争越来越激烈,企业只有依靠优秀的管理才能求得生存、谋得发展,人力资源管理在企业中的重要地位已经变得越来越重要。建立完善的人力资源考核管理体系,是现代企业应该重点关注的内容。但是如何设计一套适合本企业的绩效考核体系,是众多企业人力资源管理中的难题。本文以C汽车销售公司为研究对象,在借鉴相关绩效考核理论和方法的基础上,结合公司行业背景及经营现状,重点分析了C汽车销售公司绩效考核工作中存在的问题,包括个人绩效考核目标与企业战略目标不协调,绩效考核指标体系缺少相应的科学、系统及人性化设计,绩效评估指标体系的执行过程不科学,缺乏有效的绩效辅导及反馈等。基于上述分析,本文首先提出了C公司绩效考核改进的目标、思路和原则,在明确各岗位职责的基础上,将考核指标划分为业绩指标、能力指标和态度指标三类,运用平衡计分卡思想和战略分解工具,为各岗位设计了KPI指标体系,并确定了各考核指标的权重,并以考核计划制定、考核过程控制、考核期内的沟通指导、考核结果应用、申诉机制等方面设计了C公司绩效考核的闭环体系。
[Abstract]:Modern market competition is becoming more and more fierce, enterprises have to rely on the excellent management to survive and development, the important status of human resource management in the enterprise has become more and more important. The establishment of the system of human resource assessment management, modern enterprises should focus on the content. But how to design a set of suitable for the enterprise performance appraisal system, many enterprises in human resource management problem. With the C car sales company as the research object, on the basis of relevant performance evaluation theories and methods, combined with the company's industry background and management status, analyzed the existing performance appraisal work of C automobile sales company in question, including personal goals and performance appraisal the strategic goal of enterprise performance evaluation index system of coordination, lack of scientific and humanized design, system implementation process, performance evaluation index system Is not scientific, the lack of effective coaching and feedback. Based on the above analysis, this paper proposes C company performance improvement objectives, ideas and principles, based on clear job responsibilities on the assessment of indicators into the performance index, capacity index and attitude index three, using the Balanced Scorecard and strategy decomposition tools, design the KPI index system for each post, and determine the weight of each evaluation index, and to examine the assessment plan, process control, assessment period, communication guidance, appraisal result application, appeal mechanism. Design the closed-loop system performance assessment in C company.

【学位授予单位】：重庆大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F272.92;F426.471

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