Z县乡镇公务员职业倦怠研究

发布时间：2018-03-02 21:28

本文选题：Z县　切入点：乡镇公务员　出处：《华侨大学》2017年硕士论文　论文类型：学位论文

【摘要】：随着社会经济的不断发展,职业群体面临越来越多的工作压力,职业倦怠问题也随之出现。乡镇公务员是党的路线、方针、政策的最终落实者和政府职能的直接行使者,他们自身综合素质的高低直接影响政府管理水平,他们是否具有较高的工作能力、较强的职业素质、良好的精神状态,对政府的管理起着很大的作用。乡镇公务员长期在基层工作,直接和人民群众打交道,工作压力较大,工作内容繁琐,然而他们的收入和工作付出不成正比,工资收入较低,所以乡镇公务员心里多少有些情绪,在工作上就容易产生职业倦怠现象。因此,通过对工作在基层一线的乡镇公务员职业倦怠问题进行研究,分析影响他们职业倦怠的有关因素,并提出解决的对策,有利于提高政府管理水平,推进服务型政府建设。本文以Z县乡镇公务员作为研究的对象,通过对Z县的乡镇公务员职业倦怠的问卷调查结果和个案访谈进行分析,从情绪耗竭、去个性化、个人成就感低落三个维度探究该群体的职业倦怠现状,分析了在不同性别、年龄、文化程度、婚姻状况、工作年限、职务级别等人口统计变量上乡镇公务员职业倦怠问题存在的差异,同时研究使乡镇公务员出现职业倦怠问题的相关因素,从个人、组织、社会层次探讨解决他们职业倦怠的办法,使他们能够更加积极主动地工作,提高工作效率。
[Abstract]:With the development of social economy, the occupational groups are facing more and more job pressure, and the problem of job burnout also appears. The township civil servants are the party's line, principle, policy and the direct executor of the government function. The level of their own comprehensive quality directly affects the level of government management, whether they have higher working ability, stronger professional quality, and good mental state, Township civil servants have been working at the grass-roots level for a long time, directly dealing with the masses of the people. Their work pressure is heavy and their work content is cumbersome. However, their income is not proportional to their work, and their wages are relatively low. So there is some emotion in the heart of township civil servants, so it is easy to produce the phenomenon of job burnout at work. Therefore, by studying the problem of job burnout of township civil servants at the grass-roots level, This paper analyzes the relevant factors affecting their job burnout, and puts forward some countermeasures, which will help to improve the level of government management and promote the construction of service-oriented government. This paper takes the township civil servants in Z County as the research object. Through the analysis of the questionnaire results and individual interviews of job burnout of township civil servants in Z County, this paper explores the present situation of job burnout in this group from three dimensions of emotional exhaustion, depersonalization and low personal accomplishment, and analyzes the different gender. Age, education, marital status, working years, job level and other demographic variables, there are differences in job burnout of township civil servants. At the same time, the related factors that make township civil servants appear job burnout are studied. Organizational and social levels explore solutions to their job burnout so that they can work more proactively and improve their work efficiency.
【学位授予单位】：华侨大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D630.3

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