柬埔寨公共危机信息管理能力研究

发布时间：2018-03-09 03:18

本文选题：柬埔寨　切入点：公共危机　出处：《昆明理工大学》2017年博士论文　论文类型：学位论文

【摘要】：进入21世纪以来,全球公共危机事件的爆发频率增高,世界各国都面临着应对各种公共危机的挑战,危机管理是当前世界热门话题,也是世界各国政府积极投入和建设的重点安全领域。柬埔寨2010年发生的踩踏事件是柬埔寨最为严重的公共危机事件,造成了严重的人员伤亡。柬埔寨政府部门由此开始重视公共危机管理,并通过学习世界各国经验不断改进公共危机管理模式,提升应对各种公共危机事件的能力。近年公共危机管理由于信息技术和网络技术的飞速发展而发生了新的改变,公共危机信息传播所带来的影响和危害迫使政府部门必须由传统公共危机事件管理模式向公共危机信息管理模式转变,要求政府部门根据公共危机信息及时作出快速、高效决策,降低公共危机带来的事后危害。本文主要运用实证研究分析方法对柬埔寨公共危机信息管理的现状进行分析。在介绍公共危机、危机管理、危机信息处理等相关理论的基础上,以柬埔寨2010年踩踏事件为例,详细分析地柬埔寨在处置危机过程中的具体表现,并分析讨论柬埔寨公共危机事件信息管理可能存在的问题,针对可能存在的问题提出本文的研究假设,其次针对研究假设设计调查问卷并收集数据以验证假设的正确与否,最后分析假设检验结果。结合实证分析结论和发达国家处理公共危机事件信息管理的经验和教训,针对柬埔寨公共危机管理现有模式的不足,提出完善柬埔寨公共危机事件信息管理的对策。本文的研究重点为:(1)开展国内外公共危机信息管理研究现状及公共危机信息管理的基础理论研究,为后文提出假设以及分析数据结果提供较为充分的理论基础及依据;(2)开展柬埔寨公共危机信息管理实证研究。首先分析柬埔寨典型的公共危机事件中政府在信息管理中的策略和方案选择,探索其在信息管理存在的问题及不足,并定性归纳获取制约信息管理发挥作用的主要因素;然后,根据定性分析结论提出研究假设,并依据研究假设建立调研问卷进行调研获取数据;最后,收集数据并对这些数据进行分析以验证这些假设的正确与否;(3)对策研究。根据实证分析获得的关键因素,采用案例研究分析国外应对公共危机事件时进行信息管理的先进经验和管理模式,结合柬埔寨信息管理应急体系现状,针对性地提出进一步完善柬埔寨信息管理应急体系的政策措施。上述研究的核心创新点有:(1)内容创新性。本研究的核心内容是柬埔寨公共危机事件信息管理的问题,在研究过程中重点从柬埔寨公共危机事件信息管理的事前预防、事中处理、事后反思三个方面着手,分析了柬埔寨公共危机管理在检测能力建设、预警能力建设和决策能力方面存在的问题。柬埔寨危机管理的研究较少,针对柬埔寨公共危机及政府危机信息管理选题开展研究,在一个新的方向上进行了探索。(2)政策创新性。通过案例研究和实证研究相结合的方法得到了影响柬埔寨公共危机及政府危机信息管理能力的关键因素,提出了促进柬埔寨由传统公共危机事件管理模式向公共危机信息管理模式转变的对策建议,对柬埔寨公共危机及政府危机信息管理的政策制定提供了新的依据。
[Abstract]:Since twenty-first Century, the global public crisis event frequency increases, the world is facing the challenge of dealing with all kinds of public crisis, crisis management is the current hot topic in the world, is also the key security investment and construction of the governments in the world. The Kampuchea stampede occurred in 2010, Kampuchea is the most serious public crisis, caused by the serious casualties. The Kampuchea government began to attach importance to public crisis management, and through the learning experience of all countries in the world continue to improve public crisis management mode, enhance the ability to deal with all kinds of public crisis. The rapid development in recent years, due to the public crisis management of information technology and network technology has undergone new changes, influence and harm caused by the public crisis the dissemination of information to force the government departments must be from the traditional public crisis management mode to the public crisis. Change the information management mode, according to the requirements of government departments of public crisis information timely and fast and efficient decision-making, reduce the public crisis after the damage. The paper mainly uses empirical research methods on the analysis of the current situation of information management of public crisis in Kampuchea are analyzed. In the introduction of public crisis management, crisis, crisis information processing based on relevant theories. In 2010 the Kampuchea stampede as an example, a detailed analysis of Kampuchea in dealing with the crisis in the process of specific performance, and discuss the information management of Kampuchea public crisis possible problems, aiming at the possible problems of this research hypothesis, according to the research hypothesis to verify the hypothesis to design questionnaire and collect data is correct or not finally, the analysis results of hypothesis testing. According to the empirical analysis conclusion and the developed countries in dealing with the public crisis information management Experience and lessons, aiming at the shortage of the existing mode of public crisis management in Kampuchea, put forward to perfect Kampuchea public crisis information management countermeasures. The focus of this article is: (1) to carry out the foundation of the domestic and foreign public crisis information management and research status of public crisis information management theory research, hypothesis and data analysis results provide theoretical basis and basis more fully later put forward; (2) to carry out empirical research on Kampuchea public crisis information management. Firstly, selection strategy and scheme of the government of Kampuchea typical public crisis in information management, information management in the exploration of the problems and deficiencies, and qualitative inductive acquisition main factors restricting the information management function; then, according to the conclusion of qualitative analysis we put forward the research hypotheses, and based on the assumption that the establishment of questionnaire investigation to obtain data; finally, the number of collection And according to the analysis of these data to verify the hypothesis is correct or not; (3) countermeasures. According to the empirical analysis of key factors obtained by using information management case study analysis of foreign public crisis of the advanced experience and management mode, combined with the status quo of the emergency information management system in Kampuchea, put forward to further improve emergency information management system of Kampuchea's policies and measures. The research core innovation points are: (1) the content of innovation. The core content of this study is Kampuchea public crisis information management problems in the process of research focus from the Kampuchea public crisis information management in the prevention, treatment, reflection in three aspects to proceed, analysis of the Kampuchea public crisis management in the existing early-warning detection capability, capacity building and decision-making problems. The Kampuchea crisis management The study focus on the research and development of Kampuchea public crisis and government crisis information management topics are explored in a new direction. (2) the policy of innovation. By the combined method of case study and empirical research are the key factors affecting Kampuchea public crisis and government crisis information management, put forward countermeasures to promote the transformation of Kampuchea from the traditional public crisis management mode to the public crisis information management mode in Kampuchea, public crisis and government crisis information management policy to provide a new basis.

【学位授予单位】：昆明理工大学
【学位级别】：博士
【学位授予年份】：2017
【分类号】：D733.5

【相似文献】