汉语移动学习软件的质量管理研究

发布时间：2018-06-27 04:16

本文选题：汉语 + 移动学习　；参考：《中央民族大学》2016年硕士论文

【摘要】：随着“汉语热”席卷全球,汉语学习人数不断增长。然而在这良好的汉语国际传播势头下,也隐藏着一些亟待解决的问题,如汉语师资供不应求；单一的教学模式与学习者多样化的学习需求之间的矛盾；非正式汉语学习者学习时间、地点的不固定性等。移动学习的兴起,使得以上困境得到了有效地缓解。为满足全球汉语学习者的需求,市场上出现了琳琅满目的汉语学习软件,其质量却有待提升。为了提高汉语学习软件的质量,助力于汉语国际传播,管理是不可缺少的环节,但笔者发现目前鲜少有学者针对这一问题展开深入研究。笔者梳理了近年来汉语移动学习、移动和网络平台的教学管理、质量管理等领域的研究成果,对汉语移动学习的质量管理这一概念进行了界定,并从管理活动系统的五个要素研讨了汉语移动学习质量管理。其次,笔者通过对市场上已有汉语软件的分析和筛选,最终选取Chinese Skill、busuu和Rosetta Stone三款汉语学习App作为研究对象并从汉语学习App的学习内容、学习者和学习环境三方面进行了较为全面和详细的比较分析。笔者总结了汉语学习App在质量管理上存在的问题：如学习内容的表现形式不合理；学习内容的组织结构不合理；学习过程缺乏趣味性；缺乏有效地学习进度管理方式；学习者管理机制单一且不完善；缺少服务系统和答疑系统；语言社区管理不完善等。最后笔者针对以上在质量管理方面存在的问题提出了建议和思考,认为应：转变汉语移动学习的管理理念；加强学习内容的针对性和实用性；通过情景化游戏型练习设计增加学习的趣味性；完善移动学习服务系统；建立多样化的学习者管理机制。
[Abstract]:With the "Chinese fever" sweeping the world, the number of Chinese learners is increasing. However, in this good momentum of international Chinese communication, there are also some urgent problems to be solved, such as the shortage of Chinese teachers, the contradiction between a single teaching model and the diverse learning needs of learners; Irregular learning time and place of informal Chinese learners. The rise of mobile learning, so that the above difficulties have been effectively alleviated. In order to meet the needs of Chinese learners all over the world, there are a variety of Chinese learning software in the market, but its quality needs to be improved. In order to improve the quality of Chinese learning software and help the international spread of Chinese, management is an indispensable link, but the author found that few scholars have carried out in-depth research on this problem. The author combs the research achievements in the fields of Chinese mobile learning, mobile and network platform teaching management, quality management and so on, and defines the concept of quality management of Chinese mobile learning. The quality management of Chinese mobile learning is discussed from five elements of management activity system. Secondly, based on the analysis and screening of the existing Chinese software in the market, the author selects Chinese Skillbusuu and Rosetta Stone as the research object and studies the content of App from Chinese. Learners and learning environment three aspects of a more comprehensive and detailed comparative analysis. The author summarizes the problems existing in the quality management of Chinese learning App, such as the unreasonable form of learning content, the unreasonable organizational structure of learning content, the lack of interest in the learning process, the lack of effective learning schedule management, and the lack of effective learning schedule management. Learner management mechanism is single and imperfect; lack of service system and answering system; language community management is not perfect. Finally, the author puts forward some suggestions and thoughts on the above problems in quality management, and thinks that we should: change the management concept of Chinese mobile learning, strengthen the pertinence and practicability of learning content; Through situational game practice design to increase the interest of learning; improve the mobile learning service system; establish a variety of learner management mechanism.
【学位授予单位】：中央民族大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：H195

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