多环节质量控制在降低静配中心退药率的应用实践

发布时间：2018-02-09 07:50

本文关键词： 静配中心退药质量控制措施　出处：《中国医院药学杂志》2017年19期 　论文类型：期刊论文

【摘要】：目的:加强对静配中心多个环节质量控制,降低退药率。方法:分析医院静配中心退药情况及原因,对各工作环节进行梳理,制定相应措施如加强审方人员培训,调整记账、发药时间并优化排班,加强药品管理,加强与临床沟通等,进行质量控制。通过比较实施质量控制前(2016年3-7月)与实施后(2016年8-12月)的退药比例评价相关措施的效果。结果:实施后退药率由5.94%下降到2.01%,降幅达66.16%;实施后还药差错率由0.007%下降到0.001%;浪费组数由0.004%下降到0.001%。结论:通过多环节质量控制,有效地减少了退药的发生,提高了静配中心工作效率。
[Abstract]:Objective: to strengthen the quality control of many links in the static distribution center and reduce the rate of drug return. Methods: to analyze the situation and reasons of drug withdrawal in the static distribution center of hospital, to sort out the various work links, to formulate the corresponding measures such as strengthening the training of the examiners and adjusting the bookkeeping. Time to issue drugs and optimize scheduling, strengthen drug management, strengthen communication with clinical, etc. To evaluate the effect of the relevant measures before and after the implementation of quality control (from 3 to 7 months on 2016) and after implementation (from 2016 to 12 months). Results: after implementation, the drug withdrawal rate decreased from 5.94% to 201, a decrease of 66. 16%. The drug error rate decreased from 0.007% to 0.001. The number of wasted groups decreased from 0.004% to 0.001.Conclusion: through multi-link quality control, It can effectively reduce the occurrence of drug withdrawal and improve the working efficiency of the static distribution center.
【作者单位】：华中科技大学同济医学院附属武汉中心医院药学部;
【分类号】：R95

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