PDCA循环管理模式降低药房调剂差错率的效果评价

发布时间：2018-11-23 11:30

【摘要】：目的评价PDCA循环管理模式降低药房调剂差错率的效果。方法选取2014年1月~2015年12月期间的38 957份处方的药房调剂进行分析比较,其中17 956份处方为实施PDCA循环管理模式前的药房调剂,另外21 001份处方为采用PDCA循环管理模式后的药房调剂。对比PDCA循环管理模式前后,药房调剂的差错率以及主要错误原因。结果实施PDCA循环管理模式后,药房调剂差错率明显低于管理前,差异具有统计学意义(P0.05)。在实施PDCA循环管理模式前,药房调剂差错原因主要有数量、品种、规格以及医嘱等,所占比例均比PDCA循环管理模式后高,差异均具统计学意义(P0.05)。结论 PDCA循环管理模式可显著降低药房调剂差错率,使得药房调剂工作质量大大提高,为患者安全用药提供了可靠保证,并为临床合理用药奠定了基础。
[Abstract]:Objective to evaluate the effect of PDCA circulation management mode on reducing dispensary dispensing error rate. Methods 38,957 prescriptions were collected from January 2014 to December 2015 for analysis and comparison. 17,956 prescriptions were dispensed in pharmacies before the implementation of PDCA circulation management model. Another 21,001 prescriptions were dispensed by PDCA circulation management model. The error rate and the main causes of pharmacy dispensing before and after PDCA circulation management were compared. Results after the implementation of PDCA circulation management mode, the dispensary dispensing error rate was significantly lower than that before management, the difference was statistically significant (P0.05). Before the implementation of PDCA circulation management mode, the main causes of dispensary dispensing errors were quantity, variety, specifications and doctors' orders, which accounted for a higher proportion than that after PDCA circulation management model, the difference was statistically significant (P0.05). Conclusion the circulation management mode of PDCA can significantly reduce the error rate of dispensing in pharmacies, improve the quality of dispensary dispensing greatly, provide reliable guarantee for safe drug use of patients, and lay a foundation for rational use of drugs in clinic.
【作者单位】：常州市金坛区人民医院中心药房;
【分类号】：R952

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