旅游合同纠纷中的民事责任研究

发布时间：2018-05-23 08:46

本文选题：旅游合同 + 消费者保护　；参考：《南昌大学》2017年硕士论文

【摘要】：随着我国旅游市场的日益繁荣,旅游纠纷也随之增多,而旅游合同本身引起的纠纷又是数量最多的。在旅游合同实际履行的过程中,提供旅游服务的是旅游业经营辅助者,而旅游业经营辅助者并不是与旅游者签订旅游合同的主体。当旅游者参加由旅游业经营辅助者提供的旅游活动而发生人身损害、财产损失时,由于我国《旅游法》对旅游合同纠纷中民事责任的分配规制的不够完善,旅游者应当如何主张自己的权利成为了旅游合同纠纷中的一个焦点问题。本文采用案例分析法,整理了自1999年至2016年“中国法院裁判文书网”中数千个关于旅游合同纠纷的案例。为了更好的剖析具体案例,笔者从中选取了《最高人民法院公报》上公布的与“旅游合同纠纷”有关的两例典型案例。对典型案例进行剖析,提炼出案例背后的理论内涵。同时,运用类型化的方法,在旅游合同纠纷的责任研究中,以是否完全履行“安全保障义务”作为分类标准,将旅游业经营者和旅游业经营辅助者的民事责任划分为违约责任和侵权责任进行研究。本文共分为六章,除去引言和结论部分:第二章选取了旅游合同纠纷中的两个典型案例,详细介绍了案例的基本情况,通过法院的审判要旨和当事人的争议焦点,引申出两个典型案例的共同焦点问题。第三章阐述旅游合同的法律性质。旅游合同是一种以追求精神愉悦为目的的消费合同。在履行旅游合同的过程中,旅游安全对于旅游经营至关重要,是实现旅游合同目的的前提和保障。但在实际的旅游活动中,为了提高旅游经营效率,可能会出现第三方即旅游业经营辅助者提供旅游服务的情况。这就导致法律关系变得更为复杂,还涉及到了民事连带责任的问题。第四章具体分析旅游合同纠纷中的违约责任与侵权责任。旅游合同违约责任和旅游行为侵权责任是旅游合同纠纷中常见的两种责任类型,这两种责任的特征、构成要件和归责原则各不相同。当一个旅游合同纠纷中同时发生以上两种责任竞合时,应当赋予旅游者以选择权。第五章进一步就旅游合同纠纷中民事责任的承担与分配进行分析。依据产生民事责任的原因,将旅游合同纠纷中的民事责任分为三大类,即“由旅游业经营辅助者引起的民事责任”、“由旅游业经营者引起的民事责任”和“由与旅游业经营者无任何法律联系的第三人引起的民事责任”。在不同情况下对三类责任进行分析,并对其进行合理分配。
[Abstract]:With the increasing prosperity of tourism market in China, the number of disputes caused by tourism contract is the most. In the process of carrying out the tourism contract, the tourist service provider is the tourist management assistant, and the tourist management assistant is not the main body of the tourism contract signed with the tourist. When tourists take part in tourism activities provided by tourism operators and suffer personal injury and property losses, the distribution of civil liability in tourism contract disputes is not perfect due to the lack of regulation on the distribution of civil liability in tourism contract disputes in China's Tourism Law. How tourists should claim their rights has become a focal issue in the dispute of tourism contract. Using the method of case analysis, this paper collates thousands of cases about disputes of tourism contract in China Court judgment documents Network from 1999 to 2016. In order to better analyze the specific cases, the author selects two typical cases related to the "dispute of tourism contract" published in the Bulletin of the Supreme people's Court. Analyze the typical cases and extract the theoretical connotation behind the cases. At the same time, using the method of type, in the study of the liability of the dispute of tourism contract, the classification standard is whether to fulfill the "obligation of safety and security" completely. The civil liability of tourism operators and tourism operators is divided into breach liability and tort liability. This paper is divided into six chapters, apart from the introduction and conclusion: the second chapter selects two typical cases in the dispute of tourism contract, introduces the basic situation of the case in detail, through the court of the main points of the trial and the focus of the dispute between the parties. The common focus of the two typical cases is derived. The third chapter expounds the legal nature of tourism contract. Tourism contract is a kind of consumption contract for the purpose of pursuing spiritual pleasure. In the process of carrying out the tourism contract, the tourism safety is very important to the tourism management, and is the premise and guarantee to realize the purpose of the tourism contract. However, in the actual tourism activities, in order to improve the efficiency of tourism management, there may be a situation in which the third party, that is, the assistant of tourism management, provides tourism services. This leads to a more complex legal relationship and involves the issue of joint and several civil liability. Chapter four analyzes the liability of breach of contract and tort in the dispute of tourism contract. The liability for breach of contract and tort liability for tourism act are two common types of liability in the dispute of tourism contract. The characteristics, constitutive requirements and imputation principle of these two kinds of liability are different. When the two kinds of responsibilities coincide in a dispute of tourism contract, tourists should be given the right of choice. The fifth chapter further analyzes the civil liability in tourism contract disputes. According to the causes of civil liability, the civil liability in tourism contract disputes is divided into three categories, that is, "the civil liability caused by the assistant of tourism management". "Civil liability by tourism operators" and "civil liability by third parties not having any legal connection with tourism operators". Under different circumstances, the three kinds of responsibilities are analyzed and reasonably distributed.
【学位授予单位】：南昌大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D923.6

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